IT Support Specialist

Job Overview Specialist Recruit is seeking an experienced IT Infrastructure Support Specialist to join our team. As a key member of our IT team, you will be responsible for providing day-to-day technical support for our corporate and customer-managed IT infrastructure and projects. This role involves configuring and maintaining laptops and PCs according to internal and customer specifications, monitoring and optimizing the desktop environment for efficient usage and performance, managing and supporting onsite A/V equipment, implementing and following departmental change control processes and procedures, working within the remit of cyber security policies and best practices, assisting with the administration of nominated customer IT equipment and networks, and providing support to company users, fault-finding and solving problems. Key Requirements To be successful in this role, you will need: A HND/degree or equivalent in Computer Science or a related discipline, or at least 5 years of applicable experience working in a demanding environment A broad range of technical skills, including diverse IT hardware and business applications A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, and patching A sound technical knowledge of Windows Server 2019/2022 administration skills A good understanding of IT Security, including anti-virus, hard drive encryption, and authentication Experience of Microsoft Exchange and email services, such as spam filtering and cloud continuity/messaging services Previous experience in 1st/2nd line support roles The ability to achieve Security Clearance (SC/DV) The estimated salary for this position is around £45,000-£55,000 per annum. About the Role This is a challenging yet rewarding opportunity for a skilled IT professional to take on a leadership role in our IT team. You will have the opportunity to work on a wide range of projects, from configuring and maintaining laptops and PCs to implementing and following departmental change control processes and procedures. Your Benefits In return for your expertise and enthusiasm, we offer a competitive salary, comprehensive training and development opportunities, and a chance to work with a talented team of professionals in the field of IT support.

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