IT Support Team Leader
Location:
Ware and Broxbourne Campus - Broxbourne, HRT EN10 6AE GB (Primary)
Salary range and grade:
£31,600 - £33,825 per annum, depending on qualifications and experience
Job Advert:
IT Support Team Leader - Full time (36 hours per week) Monday - Friday - based across Broxbourne and Ware Campuses
Salary £31,600 - £33,825 per annum, depending on qualifications and experience
Holiday Entitlement 30 days per annum plus bank and public holidays
Closing Date - 13th January 2025 @ Midday
We are recruiting an IT Support Team Leader for Hertford Regional College to manage and monitor the reliable delivery and performance of the IT support team across all campuses and provide first-and second-line IT support to HRC staff and students.
About HRC:
HRC is a vibrant, dynamic further education college, recently graded a Good College by Ofsted, with students across two campuses, with ambitious growth and development targets. HRC puts people first - students, staff, the organisations that they partner with, and the local communities that they serve.
The HRC goal is to create a supportive environment for all staff in which they can develop their skills, progress their career and make a real difference in their local community. HRC's ethos is evident in everything that they do and are always looking for new colleagues who share the HRC vision and values. As part of the HRC team, you will benefit from fantastic on-site facilities, exciting opportunities for career progression and relevant training opportunities to help you gain the additional skills that you need to reach your full potential.
About The Role:
The IT Support Team Leader will have experience working within a helpdesk environment, providing first and second-line technical support. The ideal candidate will have a strong, demonstrable knowledge of a wide range of IT devices and services, including PCs and laptops using Microsoft architecture, MFDs, mobile devices, audio-visual components, and networking equipment.
About You:
The ideal candidate will have experience in delivering excellent customer service and a proactive, "can-do" attitude. You will have achieved GCSEs in English and Maths at grade C or above (or equivalent). You will have worked in an IT customer service role, with proven ability to work independently as well as part of a team. You will possess excellent written and verbal communication skills, be resourceful, and demonstrate the ability to work under pressure and meet tight deadlines.
If all the above sounds great and you are seeking a rewarding career where no two days will ever be the same, look no further and come join Hertford Regional College!
Please include a supporting statement outlining how your skills and relevant experience make you the perfect match for the role.
All applications will be considered upon receipt; we reserve the right to close the vacancy early before the closing date.
*All positions are subject to a DBS clearance check*
For further information please call 01992 411547
Closing Date/Time:
13/01/2025 @ Midday
#J-18808-Ljbffr
Ware and Broxbourne Campus - Broxbourne, HRT EN10 6AE GB (Primary)
Salary range and grade:
£31,600 - £33,825 per annum, depending on qualifications and experience
Job Advert:
IT Support Team Leader - Full time (36 hours per week) Monday - Friday - based across Broxbourne and Ware Campuses
Salary £31,600 - £33,825 per annum, depending on qualifications and experience
Holiday Entitlement 30 days per annum plus bank and public holidays
Closing Date - 13th January 2025 @ Midday
We are recruiting an IT Support Team Leader for Hertford Regional College to manage and monitor the reliable delivery and performance of the IT support team across all campuses and provide first-and second-line IT support to HRC staff and students.
About HRC:
HRC is a vibrant, dynamic further education college, recently graded a Good College by Ofsted, with students across two campuses, with ambitious growth and development targets. HRC puts people first - students, staff, the organisations that they partner with, and the local communities that they serve.
The HRC goal is to create a supportive environment for all staff in which they can develop their skills, progress their career and make a real difference in their local community. HRC's ethos is evident in everything that they do and are always looking for new colleagues who share the HRC vision and values. As part of the HRC team, you will benefit from fantastic on-site facilities, exciting opportunities for career progression and relevant training opportunities to help you gain the additional skills that you need to reach your full potential.
About The Role:
The IT Support Team Leader will have experience working within a helpdesk environment, providing first and second-line technical support. The ideal candidate will have a strong, demonstrable knowledge of a wide range of IT devices and services, including PCs and laptops using Microsoft architecture, MFDs, mobile devices, audio-visual components, and networking equipment.
About You:
The ideal candidate will have experience in delivering excellent customer service and a proactive, "can-do" attitude. You will have achieved GCSEs in English and Maths at grade C or above (or equivalent). You will have worked in an IT customer service role, with proven ability to work independently as well as part of a team. You will possess excellent written and verbal communication skills, be resourceful, and demonstrate the ability to work under pressure and meet tight deadlines.
If all the above sounds great and you are seeking a rewarding career where no two days will ever be the same, look no further and come join Hertford Regional College!
Please include a supporting statement outlining how your skills and relevant experience make you the perfect match for the role.
All applications will be considered upon receipt; we reserve the right to close the vacancy early before the closing date.
*All positions are subject to a DBS clearance check*
For further information please call 01992 411547
Closing Date/Time:
13/01/2025 @ Midday
#J-18808-Ljbffr
