Basildon, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
1256ffd9cde3 Job Views:
84 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. Position Overview:
Provide systems and support for customer OT (Operational Technology) IT requirements: Research, develop, and implement robust IT systems to support customer OT. Assist with the development and implementation of the SQL database required for customer OT. Support other departments with customer OT issues and specialised applications. Maintain specification and configuration records of OT implementations. Interact and support customers when required. Support with protocol testing of customer OT. Generate IT procedures to support customer OT. Provide 2nd line support for users: Respond to support requests. Assist users with application operations. Resolve 2nd line support issues. Assist with 1st line support issues when required. Connect with 3rd party service providers. Follow IT processes to maintain high quality of service: Ensure routine assignments are completed. Maintain asset records. Review process performance. Generate IT process procedures. Assist with the implementation and development of IT resources: Assist with the physical side of operations. Be prepared to work outside office hours. Research new technologies to align with DH objectives. Participate and engage with IT team interactions: Attend team meetings. Communicate any ideas or concerns. Assist with strategic decision making. Assist with process development. Encourage a healthy environment for the IT department: Keep department areas clean and tidy. Ensure the IT inventory is organised. Position Requirements:
Knowledge of computer, network components and their functions. Administrative knowledge of Microsoft Windows 10 client OS. Experience with Microsoft Office applications. Experience working with Windows servers, active directory, and Microsoft 365 infrastructure. Good knowledge of hypervisors, virtual storage area networks, and failover clustering. Experience operating Microsoft Business Central would be beneficial. Record of Achievement:
CompTIA A+ certification or equivalent. Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors. Remuneration:
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
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