A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business.
Duties will include:
Being the first point of contact for any external customers or clients
Providing technical support in relation to IT and software systems
Troubleshooting based on client queries
Developing business knowledge and understanding the software used
Explaining use of systems to clients and responding to enquiries in a fast and efficient manner.
Candidates will:
Be computer literate to a high standard
Have a genuine passion for IT and software
Be organised and responsive, using initiative and motivation to deal with enquiries
Be strong communicators, both internally and externally
Be reliable and enthusiastic when approaching all tasks
Qualifications required:
Preferably 5 GCSEs grades 4 to 9 (A* to C) or equivalent including Math, English Language and IT
35 hours per week
Monday to Friday 9am to 5pm with 1 hour unpaid lunch
£8.00 per hour
Job Features
Job Category IT Technical Support Apprentice Job Ref Number: J3341 Skills Required: Be computer literate, passion for IT and software, organised and responsive Qualifications 5 GCSEs, Grades 4 to 9 (A* to C) or equivalent including Maths and English.
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Job Category IT Technical Support Apprentice Job Ref Number: J3341 Skills Required: Be computer literate, passion for IT and software, organised and responsive Qualifications 5 GCSEs, Grades 4 to 9 (A* to C) or equivalent including Maths and English.
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