Core Technical Experience:
All round IT support specialist with at least three years’ experience of hands-on, remote and telephone support Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations Experience of support of core IT applications such as email, anti-virus, systems management, user provision and patch management Proven track record of working in a support environment supporting multiple users across multiple locations Administering Microsoft Exchange 365 & Outlook Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.) Supporting and troubleshooting Anti-virus (MS Defender) Veritas BackupExec, etc. Ability to support a wide range of desktop applications (e.g., MS Office 365, Project, Visio, etc.) Developing image / software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register -full training will be given
#J-18808-Ljbffr
All round IT support specialist with at least three years’ experience of hands-on, remote and telephone support Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations Experience of support of core IT applications such as email, anti-virus, systems management, user provision and patch management Proven track record of working in a support environment supporting multiple users across multiple locations Administering Microsoft Exchange 365 & Outlook Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.) Supporting and troubleshooting Anti-virus (MS Defender) Veritas BackupExec, etc. Ability to support a wide range of desktop applications (e.g., MS Office 365, Project, Visio, etc.) Developing image / software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register -full training will be given
#J-18808-Ljbffr
