IT Technician Apprentice (Level 3) – The Willow Learning Trust

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Full time
Location: London
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Job offered by: Tiro
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Category: IT & Technology
Department:

Digital & Technology Location:

London Compensation:

£6.40 - £11.44 / hour Description Location:

Glenthorne High School, 270 Sutton Common Rd, Sutton, SM3 9PS Working for The Willow Learning Trust The successful apprentices will be based at Glenthorne High School, who are part of The Willow Learning Trust. The Willow Learning Trust has a strong ethos and identity and a compelling vision for a Trust of a dozen schools in South/South-West London and bordering counties, secondary and primary, working together closely as equals with collaborative decision-making in a spirit of positive partnership to raise standards in our schools: A Trust with a strong ethos of equality, diversity and inclusivity for staff and pupils which values the wellbeing of staff and pupils and supports work-life balance. An academic, broad, innovative, challenging, rigorous, creative, engaging curriculum and evidence-based teaching and learning with a rich variety of opportunities for academic, artistic and sporting excellence. The taught curriculum complemented by extra-curricular activities and enrichment to foster a spirit of aspiration, enjoyment and resilience and develop a sense of identity and community. Strong pastoral systems characterised by high expectations of behaviour, attitudes and achievement where pupils are known, cared for and supported as individuals, learn to behave with respect for all other members of the school and external community and show courtesy and good manners. The Package National Minimum/Living Wage (dependent on age) Working hours are 36 hours per week, Monday to Friday. Company pension scheme Regular training and CPD opportunities What will I be doing as an apprentice? Willow Learning Trust have their own in-house ICT Support team consisting of the Trust Network Manager, Service Manager, Senior Technician and two Apprentice technicians. The team support the teaching and learning across all three Trust Schools. Whilst based at Glenthorne High School we provide support out in the field to our two local primary schools, with timetabled visits to carry out fault fixing and installations. We work in a proactive, demanding environment with a strong emphasis on learning and developing. Current projects include updating our network switching and are always looking for ways to improve our infrastructure. Under the direction of the Network Manager, you will be responsible for: Acting as first point of contact for IT issues. Supporting the management and maintenance of the school networks. Maintaining computers, Whiteboard and projectors. Installing and maintaining software systems as required. Stock control and upkeep of related records and inventory. Supporting staff and pupils during lessons as required. Maintaining internet access, websites used and permissions granted. Maintaining user accounts across systems. Diagnosing and resolving hardware, software and end user problems. Supervising and running the connection to the Internet. Managing and developing the use of iPads including related apps that support learning in the schools. Undertaking periodic safety checks on equipment and materials, reporting findings to Network Manager. Working with teachers to develop IT skills across the curriculum. Managing anti-virus software. The successful candidate will be required to attend training courses as appropriate including in-house training. Carry out other duties of a similar nature from time to time as may be required by the Headteacher. What could the future look like? The Willow Learning Trust are committed to developing emerging talent. Individuals can use the apprenticeship plans to jumpstart a successful career in a skilled industry through on-the-job training and online study. Our goal is to transform you into a fully competent technician, ideally open to accepting a full-time, permanent position within the team, with opportunities for progression in the future. Skills, Knowledge, and Expertise Experience Whilst previous experience is great, we at Tiro are always open to wildcards. We're not just interested in experience and qualifications; we're looking for someone with the right attitude and aptitude to fit right in at The Willow Learning Trust. Qualifications It's about enthusiasm, not school results. In our experience the most successful apprentices are those who are driven to find out more about the sector, can be upfront about what they do and don't already know, are considerate, self-reflective, and impatient to learn the job role! About You To succeed in this apprenticeship, you'll need bags of enthusiasm, be a fantastic collaborator and be hungry to learn! You will be incredibly passionate and enthusiastic about a career in IT, with a confidence in communicating, working independently and as part of a team, and excellent timekeeping and attendance. Even if this doesn't sound quite like you, but you still think you could do a great job in the role, get in touch. We're always open to wildcards. So how does the apprenticeship work? At Tiro we're obsessed with changing lives through science and technology apprenticeships so we can't wait to have you on board. Over 18 months, you'll devote a minimum of 6 hours of your working week on 'off the job' training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments). Together this will count towards a Level 3 Information Communication Technician Apprenticeship. You'll be trained by an expert tutor from Tiro as well as an experienced mentor at The Willow Learning Trust who together, will make sure you develop the knowledge, skills, and work habits you'll need to succeed in your career. Being an apprentice is hands-on, so you'll get the chance to learn things you might otherwise not have experienced in a university or college environment. The best part? You'll be earning a salary while you gain your qualifications, meaning no huge student loans to pay back at the end of the programme! Want to know more? Check out the apprenticeship standards here. Eligibility While we never want to hinder your job application process with obstacles, there are some minimum requirements you'll need to meet in order to do an apprenticeship, these are rules set by the UK Government. You'll need to be over 16, not in full-time education, have lived in the UK for 3 years and have the right to work in the UK. If you don't quite meet these minimum requirements yet, let us know you're interested here and we'll get in touch to discuss this further with you.

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