Overview
We are seeking a skilled IT Technician o assist the IT Manager in delivering effective IT support for the Diocese. This is a hands on role, working with teams at the diocesan central office, The St Philip Howard Centre, Crawley, and parishes across Sussex and Surrey to deliver first-line support to IT users.
Responsibilities
Support central office diocesan staff with desktop/first line support, escalating to the IT Manager where appropriate.
Provide a first line of contact for parish teams, supporting the use of Office 365 and other centrally managed systems; assisting the IT Manager as diocesan-wide projects continue to be rolled out.
Assist in the on-going training of IT related systems to stakeholders such as Office 365, ChurchSuite database system and other software applications.
Support the setup of meetings and events with IT/AV requirements within the central office.
Ensure safe practices are observed in the use of all IT/AV equipment as directed by the IT Manager.
Assist in maintaining IT linked systems in the central office, including access control system, photocopiers/printers and signing in system. • Supervise the hiring of central IT equipment and appropriate booking of these resources, checking for any maintenance needs after each booking.
Provide technical support to the Communications Team to ensure that any processes requiring technical support can be completed without delay.
Job Type: Full-time
Pay: £26,000.00-£32,000.00 per year
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
Education:
GCSE or equivalent (preferred)
Experience:
Technical support: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
#J-18808-Ljbffr
#J-18808-Ljbffr
