Desktop Support Technician - Contract Vacancy
Rate:
£110-130 p/d Working Location:
Ipswich (5 days a week onsite) Contract Length:
3 months (chance for extension or perm) My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector and requires an
Enhanced DBS check. They require extra support due to internal changes. It is a great environment to work in with a lovely team and school. Responsibilities
Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team, demonstrating great communication and relationship-building skills. Car required for site travel. Technical
Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams). Support Apple Macs. Utilize PowerShell. Provide endpoint management and support. Familiarity with networking concepts and technologies (TCP/IP, DNS, DHCP). Set up classroom equipment, printers, and telephones. Handle IT equipment distribution and collection. If your skill set is relevant and matches your experience, please send over your CV. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
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£110-130 p/d Working Location:
Ipswich (5 days a week onsite) Contract Length:
3 months (chance for extension or perm) My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector and requires an
Enhanced DBS check. They require extra support due to internal changes. It is a great environment to work in with a lovely team and school. Responsibilities
Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team, demonstrating great communication and relationship-building skills. Car required for site travel. Technical
Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams). Support Apple Macs. Utilize PowerShell. Provide endpoint management and support. Familiarity with networking concepts and technologies (TCP/IP, DNS, DHCP). Set up classroom equipment, printers, and telephones. Handle IT equipment distribution and collection. If your skill set is relevant and matches your experience, please send over your CV. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
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