IT Technician – North Lanarkshire – £24-30K

IT Technician - North Lanarkshire - £24-30K An established client of ours in the Technology sector is looking for an IT Technician to join their internal IT department on a permanent basis. The successful candidate will be the first point of contact for clients, providing first-line technical support, troubleshooting technical issues, and resolving queries with a professional and customer-focused approach. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or support ticket system. Provide first-line technical support to resolve customer queries. Support, configure, and troubleshoot issues with Windows operating systems and associated applications. Provide support for local area networks (LAN), wide area networks (WAN), and internet troubleshooting. Communicate technical solutions clearly and concisely to both technical and non-technical users. Assist in diagnosing network connectivity problems, including routers, switches, and firewalls. Demonstrate strong communication and interpersonal abilities. Manage time effectively in a fast-paced environment. Familiarity with ticketing systems and remote support tools is a plus. This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organization. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine for more information on 0161 486 1599 or email your CV to Jasmine.brady@senitor.com. For more information about Senitor and the opportunities we have to offer, follow us on Twitter @SenitorIT. Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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