IT Technician, SC vacancy in Gloucester (001lw)
Our client, an international provider of advanced Telecommunications solutions for mission and business critical networks, is looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. This person will form an important and integral part of an expanding business, and training will be provided.
Job Responsibilities:
Be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions after training. Manage Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes. Support employees with technology issues, hardware & software upgrades, and office equipment replacement. Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & troubleshooting documents and keep them updated. Collaborate in additional projects and tasks as directed by the IT Manager. Contribute to smooth daily operations.
Experience: Solid IT skills & knowledge of necessary software including MS Word, Excel & Outlook. Excellent communication & interpersonal skills. Ability to remain calm and logical when troubleshooting technical challenges. Passionate about learning new skills and embracing changing priorities. Ability to manage time efficiently & anticipate potential issues before they arise. Understanding of Windows operating systems. Ability to resolve issues promptly, minimizing downtime after training. Ability to lift & carry equipment (e.g., Switch & server installs). Understanding or knowledge of ENTRA/InTune.
Desirable: Familiarity with network fundamentals. Knowledge of permissions management & administration along with Active Directory. Knowledge of servers preferred.
If you are interested in applying, please send a copy of your CV with a note outlining why this would be the ideal opportunity for you, by email to liz@ex-mil.co.uk. #J-18808-Ljbffr
Our client, an international provider of advanced Telecommunications solutions for mission and business critical networks, is looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. This person will form an important and integral part of an expanding business, and training will be provided.
Job Responsibilities:
Be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions after training. Manage Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes. Support employees with technology issues, hardware & software upgrades, and office equipment replacement. Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & troubleshooting documents and keep them updated. Collaborate in additional projects and tasks as directed by the IT Manager. Contribute to smooth daily operations.
Experience: Solid IT skills & knowledge of necessary software including MS Word, Excel & Outlook. Excellent communication & interpersonal skills. Ability to remain calm and logical when troubleshooting technical challenges. Passionate about learning new skills and embracing changing priorities. Ability to manage time efficiently & anticipate potential issues before they arise. Understanding of Windows operating systems. Ability to resolve issues promptly, minimizing downtime after training. Ability to lift & carry equipment (e.g., Switch & server installs). Understanding or knowledge of ENTRA/InTune.
Desirable: Familiarity with network fundamentals. Knowledge of permissions management & administration along with Active Directory. Knowledge of servers preferred.
If you are interested in applying, please send a copy of your CV with a note outlining why this would be the ideal opportunity for you, by email to liz@ex-mil.co.uk. #J-18808-Ljbffr
