IT Technician - West Yorkshire - 24 - 27K
An established client of ours in the Technology sector is looking for an IT Technician to join their internal IT department on a permanent basis. The successful candidate will work as part of a team to provide first and second line support with some experience in desktop support, network, and storage infrastructure.
Roles & Responsibilities:
Provide technical support, answering support queries either onsite or via phone or email. Maintain a high degree of customer service for all support queries. Office 365 management. Log all calls on the call logging system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Active Directory user and computer administration. Windows Server administration. Proven experience working within IT service delivery. Excellent troubleshooting and problem-solving skills. Knowledge of TCP/IP and WAN/LAN/Wi-Fi. Install authorised software on laptops and desktops. Configure and maintain computer systems, networks, and peripherals as instructed. This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
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Provide technical support, answering support queries either onsite or via phone or email. Maintain a high degree of customer service for all support queries. Office 365 management. Log all calls on the call logging system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Active Directory user and computer administration. Windows Server administration. Proven experience working within IT service delivery. Excellent troubleshooting and problem-solving skills. Knowledge of TCP/IP and WAN/LAN/Wi-Fi. Install authorised software on laptops and desktops. Configure and maintain computer systems, networks, and peripherals as instructed. This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
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