IT Trainer, Global Law Firm, London, Hybrid Role
Company:
ITS Recruitment Job location:
London Posted:
1d ago Job details
About the Role:
Are you an IT Trainer with a professional services or legal background who inspires confidence and positivity? Join this growing, people-centric, International Law Firm as an IT Trainer based in the London office. You'll work closely with the team of trainers and the London-based Global IT Training Manager, across London, Singapore, and New York to deliver outstanding IT training and support for all lawyers and business support staff. Key Responsibilities:
Training Delivery:
Facilitate IT training in various formats-classroom, remote, desk-side, and one-on-one sessions. Conduct regular floor-walks to provide on-the-spot assistance. Training Development:
Work with the team to evolve IT training services through new training tools and methods. Learning Management System (LMS):
Maintain and update the LMS with handouts, eLearning modules, and schedules. Engagement & Analysis:
Build strong relationships across teams, promote IT training, and identify training gaps through workshops, surveys, and gap analysis. Content Creation:
Design new training courses and develop comprehensive training materials. Scheduling & Attendance:
Advertise courses, schedule sessions, and monitor attendance. Support for All Levels:
Provide induction training for new hires, including partners, and assist staff in creating tailored 'Personal IT Development Plans.' Collaboration:
Work with Service Desk and Systems teams to identify needs, resolve queries, and enhance service delivery. Your Expertise:
Expertise in Office 365 applications (Word, PowerPoint, Outlook, Excel, Teams, OneNote, OneDrive). Familiarity with Windows 10/11, iManage, and billing tools like Elite Webview/Elite 3E. Experience with tools like Storyline, Rise, Camtasia, Synthesia, and CRMs like InterAction. Skilled in PDF manipulation and iPhone applications. Certified by TAP/Microsoft Certified Trainer (MCT) or equivalent. Working Environment:
Hours:
9:30 AM to 5:30 PM (flexibility required, open to alternative hours). Hybrid Work:
2-3 days in-office per week. Supportive Culture:
Work within a people-centric, global team dedicated to quality, innovation, teamwork, and service excellence. Apply now with your CV
IT Trainer, Global Law Firm, London, Hybrid Role ADZN1_UKTJ
#J-18808-Ljbffr
Company:
ITS Recruitment Job location:
London Posted:
1d ago Job details
About the Role:
Are you an IT Trainer with a professional services or legal background who inspires confidence and positivity? Join this growing, people-centric, International Law Firm as an IT Trainer based in the London office. You'll work closely with the team of trainers and the London-based Global IT Training Manager, across London, Singapore, and New York to deliver outstanding IT training and support for all lawyers and business support staff. Key Responsibilities:
Training Delivery:
Facilitate IT training in various formats-classroom, remote, desk-side, and one-on-one sessions. Conduct regular floor-walks to provide on-the-spot assistance. Training Development:
Work with the team to evolve IT training services through new training tools and methods. Learning Management System (LMS):
Maintain and update the LMS with handouts, eLearning modules, and schedules. Engagement & Analysis:
Build strong relationships across teams, promote IT training, and identify training gaps through workshops, surveys, and gap analysis. Content Creation:
Design new training courses and develop comprehensive training materials. Scheduling & Attendance:
Advertise courses, schedule sessions, and monitor attendance. Support for All Levels:
Provide induction training for new hires, including partners, and assist staff in creating tailored 'Personal IT Development Plans.' Collaboration:
Work with Service Desk and Systems teams to identify needs, resolve queries, and enhance service delivery. Your Expertise:
Expertise in Office 365 applications (Word, PowerPoint, Outlook, Excel, Teams, OneNote, OneDrive). Familiarity with Windows 10/11, iManage, and billing tools like Elite Webview/Elite 3E. Experience with tools like Storyline, Rise, Camtasia, Synthesia, and CRMs like InterAction. Skilled in PDF manipulation and iPhone applications. Certified by TAP/Microsoft Certified Trainer (MCT) or equivalent. Working Environment:
Hours:
9:30 AM to 5:30 PM (flexibility required, open to alternative hours). Hybrid Work:
2-3 days in-office per week. Supportive Culture:
Work within a people-centric, global team dedicated to quality, innovation, teamwork, and service excellence. Apply now with your CV
IT Trainer, Global Law Firm, London, Hybrid Role ADZN1_UKTJ
#J-18808-Ljbffr
