London Arena, United Kingdom | Posted on 24/01/2025
VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities.
Job Description
Job Title:
IT Training & Support Specialist
Location:
United Kingdom
About Company:
VE3 is a global technology company committed to delivering innovative digital solutions that help organizations unlock their full potential. We assist organizations in optimizing operations, enhancing customer experiences, unlocking data-driven insights, and fostering agile strategies. Our focus on delivering cutting-edge software solutions and developing state-of-the-art mechanisms ensures that we meet the unique needs of our clients across various industries. We are a forward-thinking company, committed to helping organizations navigate and thrive in the digital era through innovative and sustainable technology solutions. Job Description:
We are looking for a motivated and experienced
Training and Support Specialist
to join our team in the UK. This role involves designing and delivering comprehensive training programs to upskill staff on advanced technical tools, ensuring they are well-equipped to leverage technology for operational success. The ideal candidate will also provide technical support and possess strong communication and writing skills to effectively transfer knowledge.
Requirements
Key Responsibilities:
Training Design and Delivery:
Develop and deliver tailored training programs for staff on tools such as
Oracle RDBMS
and
Siebel EIM . Create training materials, including presentations, user guides, and technical documentation, ensuring clarity and usability. Conduct hands-on sessions, workshops, and webinars to ensure knowledge retention and skill development. Upskilling and Support:
Assess staff training needs and tailor programs to address knowledge gaps. Provide one-on-one and group training sessions, adapting approaches to different learning styles. Offer ongoing support to ensure effective adoption of technical tools and workflows. Technical Writing and Documentation:
Prepare detailed training manuals, process guides, and user documentation to support learning objectives. Ensure all documentation is up-to-date, accurate, and accessible to users. Collaboration and Feedback:
Work closely with technical teams to understand tools and systems, ensuring training aligns with business requirements. Collect and analyze feedback from trainees to refine training programs and materials for continuous improvement. Required Skills & Qualifications:
Experience:
Minimum of
3+ years
of experience in delivering training and upskilling staff on technical tools and systems. Certifications (Preferred):
Certified Technical Trainer (CTT+). Technical Expertise:
Strong knowledge and hands-on experience with
Oracle RDBMS
and
Siebel EIM . Core Competencies:
Exceptional communication and presentation skills for delivering complex technical concepts in an accessible manner. Strong technical writing skills to develop effective training documentation and guides. Ability to adapt training methods to suit diverse learning styles and technical proficiency levels. Competitive salary and benefits package. Opportunities for professional development and certification support. Work with innovative tools and technologies in a collaborative environment. Flexible work arrangements to support work-life balance.
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Job Description
Job Title:
IT Training & Support Specialist
Location:
United Kingdom
About Company:
VE3 is a global technology company committed to delivering innovative digital solutions that help organizations unlock their full potential. We assist organizations in optimizing operations, enhancing customer experiences, unlocking data-driven insights, and fostering agile strategies. Our focus on delivering cutting-edge software solutions and developing state-of-the-art mechanisms ensures that we meet the unique needs of our clients across various industries. We are a forward-thinking company, committed to helping organizations navigate and thrive in the digital era through innovative and sustainable technology solutions. Job Description:
We are looking for a motivated and experienced
Training and Support Specialist
to join our team in the UK. This role involves designing and delivering comprehensive training programs to upskill staff on advanced technical tools, ensuring they are well-equipped to leverage technology for operational success. The ideal candidate will also provide technical support and possess strong communication and writing skills to effectively transfer knowledge.
Requirements
Key Responsibilities:
Training Design and Delivery:
Develop and deliver tailored training programs for staff on tools such as
Oracle RDBMS
and
Siebel EIM . Create training materials, including presentations, user guides, and technical documentation, ensuring clarity and usability. Conduct hands-on sessions, workshops, and webinars to ensure knowledge retention and skill development. Upskilling and Support:
Assess staff training needs and tailor programs to address knowledge gaps. Provide one-on-one and group training sessions, adapting approaches to different learning styles. Offer ongoing support to ensure effective adoption of technical tools and workflows. Technical Writing and Documentation:
Prepare detailed training manuals, process guides, and user documentation to support learning objectives. Ensure all documentation is up-to-date, accurate, and accessible to users. Collaboration and Feedback:
Work closely with technical teams to understand tools and systems, ensuring training aligns with business requirements. Collect and analyze feedback from trainees to refine training programs and materials for continuous improvement. Required Skills & Qualifications:
Experience:
Minimum of
3+ years
of experience in delivering training and upskilling staff on technical tools and systems. Certifications (Preferred):
Certified Technical Trainer (CTT+). Technical Expertise:
Strong knowledge and hands-on experience with
Oracle RDBMS
and
Siebel EIM . Core Competencies:
Exceptional communication and presentation skills for delivering complex technical concepts in an accessible manner. Strong technical writing skills to develop effective training documentation and guides. Ability to adapt training methods to suit diverse learning styles and technical proficiency levels. Competitive salary and benefits package. Opportunities for professional development and certification support. Work with innovative tools and technologies in a collaborative environment. Flexible work arrangements to support work-life balance.
#J-18808-Ljbffr
