Jaguar Land Rover Service Advisor

Jaguar Land Rover Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.
• Inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.
• Also liaise with technicians/workshop control about vehicle statuses.