Jobs Plus Team Leader - Fixed Term 12 months
Salary: £34,000
Location: Sheffield, South Yorkshire
Temporary, Full Time
Reporting to the
Contract Performance Specialist , the
Jobs Plus Team Leader
is responsible for the day-to-day delivery of the Jobs Plus contract and supervising staff members working on this contract, ensuring a service with a high level of fidelity to our Community Investment principles. The role also involves providing leadership and guidance to Jobs Plus Workers, promoting a positive culture and partnership working. What you’ll be doing: Provide a high level of guidance and support for the Jobs Plus team. Collate required performance information as per contract and Great Places requirements. Ensure the successful delivery of the contract, taking responsibility for achievement of targets to agreed timeframes, budget, and quality. Provide and capture monitoring information, reports, and evaluations for the contract. Build relationships with key partnerships locally, encouraging partnership working and improving the long-term sustainability of outcomes for the contract. Provide temporary cover for colleagues as required to ensure consistent service delivery. Operational management of service delivery, ensuring contract and financial compliance and adherence to policies and procedures. Coordinate any sub-contracts that are in place to support delivery. Encourage peer support in the service and provide effective support to those with lived experience. Proactively manage a team through: Timely and effective performance management; Coaching; Communication and feedback; Role-modelling attitudes, behaviours, and expectations; Capturing the learning from mistakes and setbacks; Showing effective and positive leadership through change to support and develop your team to realize individual and team potential, ensuring effective service delivery. Be part of the Employment Coaching service when needed or when caseloads become high. Proactively engage with local employers to provide opportunities for residents. What we need from you: A commitment to understanding the challenges and opportunities that exist in the communities in which we work, valuing lived experience in social housing. A passion to advocate on behalf of people and communities. Respect for professional boundaries and conducting yourself in a professional manner at all times. Experience of successfully delivering contracts, projects, or programmes and managing funders' requirements. Experience of managing programmes that engage a diverse range of people including NEETs, young people, long-term unemployed, and those that are inactive. The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services. Experience of community development or delivering community activities. Experience of managing and supervising staff; effective coaching skills. Adaptability to changing and emerging needs as the pilot programme develops, demonstrating flexibility and resilience in challenging situations. High level of relationship skills including empathy, caring, acceptance, mutual affirmation, encouragement of responsible risk-taking, supportive and constructive challenge, and positive expectation for the future. Experience of administration, recording, and monitoring information as per contractor requirements. Professional and value-led with integrity, inclusivity, and respect for diversity. Ability to work flexibly and when needed outside normal working hours. Ability to quickly build rapport; being persistent, determined, and resilient. Ability and commitment to working with vulnerable customer groups and people with complex needs. Leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic. A sense of humour, being personable and approachable. Attention to detail with high standards of work. Professional curiosity with the ability and willingness to learn and apply learning in support delivery. Ability to challenge the status quo and influence others to change culture. What you’ll need: Great people skills and a track record of leading a positive team. Good multitasking abilities. Good commercial awareness and insight. An ability to work under pressure. Self-reliance and resilience. Professional and value-led with integrity, inclusivity, and respect for diversity. Commitment to work in partnership with others for the benefit of Great Places and Jobs Plus. Ability to travel between sites and meet commitments. Ability to work flexibly and when needed outside normal working hours. A positive attitude. What we give you in return for your hard work and commitment: Pension:
DC Scheme (up to 10% contribution from both colleague and Great Places). WPA:
Healthcare auto-enrolled at no contribution level with £1250 of savings available - option to increase & add on family members. The Market Place:
High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans, and much more. Annual Leave:
Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays. Reward & Recognition:
You Count Rewards are individual rewards for going ‘above & beyond’. Help with transport:
We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. At Great Places, we believe the wellbeing of our colleagues is vital to enable them to deliver great services; all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people, and adults and expects all our colleagues to share this commitment. All successful applicants will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.”
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Contract Performance Specialist , the
Jobs Plus Team Leader
is responsible for the day-to-day delivery of the Jobs Plus contract and supervising staff members working on this contract, ensuring a service with a high level of fidelity to our Community Investment principles. The role also involves providing leadership and guidance to Jobs Plus Workers, promoting a positive culture and partnership working. What you’ll be doing: Provide a high level of guidance and support for the Jobs Plus team. Collate required performance information as per contract and Great Places requirements. Ensure the successful delivery of the contract, taking responsibility for achievement of targets to agreed timeframes, budget, and quality. Provide and capture monitoring information, reports, and evaluations for the contract. Build relationships with key partnerships locally, encouraging partnership working and improving the long-term sustainability of outcomes for the contract. Provide temporary cover for colleagues as required to ensure consistent service delivery. Operational management of service delivery, ensuring contract and financial compliance and adherence to policies and procedures. Coordinate any sub-contracts that are in place to support delivery. Encourage peer support in the service and provide effective support to those with lived experience. Proactively manage a team through: Timely and effective performance management; Coaching; Communication and feedback; Role-modelling attitudes, behaviours, and expectations; Capturing the learning from mistakes and setbacks; Showing effective and positive leadership through change to support and develop your team to realize individual and team potential, ensuring effective service delivery. Be part of the Employment Coaching service when needed or when caseloads become high. Proactively engage with local employers to provide opportunities for residents. What we need from you: A commitment to understanding the challenges and opportunities that exist in the communities in which we work, valuing lived experience in social housing. A passion to advocate on behalf of people and communities. Respect for professional boundaries and conducting yourself in a professional manner at all times. Experience of successfully delivering contracts, projects, or programmes and managing funders' requirements. Experience of managing programmes that engage a diverse range of people including NEETs, young people, long-term unemployed, and those that are inactive. The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services. Experience of community development or delivering community activities. Experience of managing and supervising staff; effective coaching skills. Adaptability to changing and emerging needs as the pilot programme develops, demonstrating flexibility and resilience in challenging situations. High level of relationship skills including empathy, caring, acceptance, mutual affirmation, encouragement of responsible risk-taking, supportive and constructive challenge, and positive expectation for the future. Experience of administration, recording, and monitoring information as per contractor requirements. Professional and value-led with integrity, inclusivity, and respect for diversity. Ability to work flexibly and when needed outside normal working hours. Ability to quickly build rapport; being persistent, determined, and resilient. Ability and commitment to working with vulnerable customer groups and people with complex needs. Leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic. A sense of humour, being personable and approachable. Attention to detail with high standards of work. Professional curiosity with the ability and willingness to learn and apply learning in support delivery. Ability to challenge the status quo and influence others to change culture. What you’ll need: Great people skills and a track record of leading a positive team. Good multitasking abilities. Good commercial awareness and insight. An ability to work under pressure. Self-reliance and resilience. Professional and value-led with integrity, inclusivity, and respect for diversity. Commitment to work in partnership with others for the benefit of Great Places and Jobs Plus. Ability to travel between sites and meet commitments. Ability to work flexibly and when needed outside normal working hours. A positive attitude. What we give you in return for your hard work and commitment: Pension:
DC Scheme (up to 10% contribution from both colleague and Great Places). WPA:
Healthcare auto-enrolled at no contribution level with £1250 of savings available - option to increase & add on family members. The Market Place:
High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans, and much more. Annual Leave:
Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays. Reward & Recognition:
You Count Rewards are individual rewards for going ‘above & beyond’. Help with transport:
We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. At Great Places, we believe the wellbeing of our colleagues is vital to enable them to deliver great services; all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people, and adults and expects all our colleagues to share this commitment. All successful applicants will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.”
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