Junior Technical Consultant - Farnborough
£30,000 - £37,000 PA
Unique opportunity has arisen to join a well-established technical reseller. Excellent opportunity for an ambitious Support Engineer to take their next step up into a consulting-focused role with the opportunity to work with cutting-edge cyber security and networking solutions.
As a Junior Technical Consultant, you'll be at the heart of our client's technical operations. You'll become a key player in showcasing, installing, and supporting a wide range of advanced technologies to clients and partners.
Key Responsibilities:
Technical Expertise:
Develop a deep understanding of the product portfolio, confidently communicating technical benefits to customers and partners. Installation & Support:
Install and configure products in both pre-production and production environments, providing comprehensive post-installation support. Product Demonstrations:
Conduct in-person and online demonstrations of cutting-edge products to potential clients and partners. Product Testing:
Evaluate new security and networking technologies, offering detailed feedback to the executive team to guide decision-making. Network & Technology Support:
Assist with managing the company's internal network and demo suites, ensuring optimal performance. Collaboration:
Work closely with Sales and Marketing to deliver technical insights, and provide content for webinars and events. Travel:
Be prepared to travel across the UK for client meetings, with occasional international travel for vendor training. Requirements:
Ideally, you'll have a background in technical support or a customer-facing technical role. Experience in IT networking, cybersecurity, or pre/post-sales is beneficial. Organised, detail-oriented, and efficient with a knack for problem-solving. Strong communication skills are a must, as you'll interact with both technical and non-technical stakeholders. Familiarity with cybersecurity solutions or channel-based work is a plus but not a necessity. Certifications such as Comptia N+, Security+, or CCNA are highly desirable.
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Technical Expertise:
Develop a deep understanding of the product portfolio, confidently communicating technical benefits to customers and partners. Installation & Support:
Install and configure products in both pre-production and production environments, providing comprehensive post-installation support. Product Demonstrations:
Conduct in-person and online demonstrations of cutting-edge products to potential clients and partners. Product Testing:
Evaluate new security and networking technologies, offering detailed feedback to the executive team to guide decision-making. Network & Technology Support:
Assist with managing the company's internal network and demo suites, ensuring optimal performance. Collaboration:
Work closely with Sales and Marketing to deliver technical insights, and provide content for webinars and events. Travel:
Be prepared to travel across the UK for client meetings, with occasional international travel for vendor training. Requirements:
Ideally, you'll have a background in technical support or a customer-facing technical role. Experience in IT networking, cybersecurity, or pre/post-sales is beneficial. Organised, detail-oriented, and efficient with a knack for problem-solving. Strong communication skills are a must, as you'll interact with both technical and non-technical stakeholders. Familiarity with cybersecurity solutions or channel-based work is a plus but not a necessity. Certifications such as Comptia N+, Security+, or CCNA are highly desirable.
#J-18808-Ljbffr
