Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!
We are looking for a Junior Techops specialist to join us at INSHUR! We’re based in sunny Brighton (sea, chips, and seagulls included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home. You’ll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office at least twice a week, fostering a dynamic and supportive environment.
You’ll be working on re-inventing insurance in exciting markets across multiple territories including the UK, US, and the Netherlands, with plans to expand into new European countries.
Supported by (and reporting to) the Head of Technology Operations, you'll be joining a friendly team of 4 who believe in good quality service, teamwork, and timely delivery. We aim to focus on solutions, not problems and are always looking for ways to improve our processes - within our team and business-wide.
We value high performance and care deeply about making INSHUR a place where everyone is building something special that we can all be proud of, while enjoying the ride.
What you'll do
As a member of Technology Operations, you will be responsible for our company’s productivity hardware and software, including all laptops and peripherals. You’ll help develop our internal IT processes, be responsible for the budget set for hardware and software purchases as required, and also be accountable for ensuring colleagues’ technology works as expected.
We don’t have a definite checklist of skills – our hiring process is much more about aptitude and passion than ticking boxes. So don’t worry if you haven’t used a particular tool or checked off all the listed skills and experience.
That said, below is a guideline of skills that we think would make you successful in this role:
Have experience supporting customers or users on a help desk
Have experience working on and supporting Mac and Windows devices remotely
Are an ambitious doer with a curiosity for all things technology
Know what it takes to make sure a busy office has the right technology
Understand that life is better when things just work smoothly
Are passionate about developing your role and taking more responsibility as you gain experience
… these additional skills that could set you apart:
Are diligent and passionate about offering the best support to your colleagues
Are organised and proactive with great attention to detail
Care about people and love helping them above everything else
Don’t get flustered easily
You’ll love it here if you:
Thrive navigating ambiguity and finding clarity in uncertain situations.
Take pride in being accountable and owning your responsibilities.
Enjoy in a fast-paced environment where change happens quickly.
Are solutions-focused and driven to overcome challenges.
Embrace resilience and adapt to setbacks with a positive attitude.
Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.
You may not enjoy working here if:
Prefer a more structured, slow-moving environment.
Feel most comfortable when tasks and processes are clearly defined from the start.
Struggle with handling multiple challenges at once or adapting to frequent changes.
Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.
What to expect from the process:
Intro call:
30-minute video call with the Talent Team to discuss the role and your experience. First Interview:
A brief task to be submitted ahead of the interview that will be discussed in a 60-minute video call with the Head of Technology and a member of the team. There will be some technical questions and an opportunity for you to ask questions. Final Interview:
A 45-minute in person or video interview with a member of Technology Operations Team and the People Team, this will be a team fit based interview. What we offer A salary and performance based bonus that takes into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing and WFH allowance to keep you healthy and productive 24/7 Employee Assistance Program, covering you and immediate family members—offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC’s including
Viola Growth ,
JVP ,
Munich Re ,
Viola Fintech ,
MTech Capital ,
Antler , and
MS&AD , we have secured over $70 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards. We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. Our Brighton office is child-friendly, dog-friendly, and fully wheelchair-accessible. While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.
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30-minute video call with the Talent Team to discuss the role and your experience. First Interview:
A brief task to be submitted ahead of the interview that will be discussed in a 60-minute video call with the Head of Technology and a member of the team. There will be some technical questions and an opportunity for you to ask questions. Final Interview:
A 45-minute in person or video interview with a member of Technology Operations Team and the People Team, this will be a team fit based interview. What we offer A salary and performance based bonus that takes into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing and WFH allowance to keep you healthy and productive 24/7 Employee Assistance Program, covering you and immediate family members—offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC’s including
Viola Growth ,
JVP ,
Munich Re ,
Viola Fintech ,
MTech Capital ,
Antler , and
MS&AD , we have secured over $70 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards. We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. Our Brighton office is child-friendly, dog-friendly, and fully wheelchair-accessible. While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.
#J-18808-Ljbffr
