Key Account Executive

Position: Key Account Executive Company: JK Foods Hours: Full time, 40 hours per week Shift Pattern: Monday – Friday 8.30am – 5pm Salary: Depending on experience Location: Nottingham (Office based) We are seeking a motivated and results-driven Account Executive to join our dynamic team. In this role, you will be responsible for developing and managing client relationships and ensuring customer satisfaction. The ideal candidate will possess strong analytical skills and effective communication abilities. You will play a crucial role in achieving our business objectives while fostering a positive and collaborative work environment. This is a fantastic opportunity to work for a leading oriental food importer and distribution specialist selling across a wide range of markets including grocery multiples, convenience, food service and catering. Responsibilities: Acting as a business contact for all major retail (Supermarket) and foodservice accounts Developing key accounts and maintaining long term relationships and contacts Manage the day-to-day relationship and contact with the retail buying teams Booking in appointments with supermarket buyers/head office teams Satisfying the requests made by customers related to invoices, purchase orders, and other documents Administration for the key accounts, for example new line forms and updating and reviewing the EDI systems Provide appropriate customer support in relation to new product launches- new line information, product codes, pack samples/mock-ups Handling queries from customers Tracking customer orders and responding to requests Coordinating with logistics and marketing division Provide promotional support for the key accounts Liaise with Supply Chain, Warehouse, logistics and the Customer to secure well executed in-store Promotions and availability Deliver agreed monthly and three-monthly business sales forecasts Resolve complaints and keep track of all processes pertaining to every client account. Supporting the Sales Director by researching accounts and generating sales leads for the JK Foods Tiger Tiger brand to open new listings across retail grocers as well as develop other sales channels such as foodservice and catering Supporting the Sales Director with the business presentations to present to the major retailers Buying Team The Candidate – Skills, Experience & Qualifications required: Must be able to communicate fluently in English (Both verbally & written) Knowledge and experience of using EDI supermarket system advantageous Commercial acumen Outstanding problem-solving skills to address clients’ complaints or needs Strong customer service and interpersonal skills to deal with different clients and departments in the organisation Strong analytical skills and ability to report data Multitasking and time management skills to manage multiple clients and tasks at the same time Attention to detail and strong organisational skills Excellent computing skills including Microsoft Office packages and specifically Excel skills You must have the permanent right to work in the UK Benefits: 30 days annual leave (Including bank holidays) Auto enrolment pension. Free onsite parking If you have the skills and abilities to succeed in this role then we would love to hear from you. Please apply now with a cover letter with your current salary and a copy of your CV. Please note, due to the high volume of applications we receive, we are unable to provide feedback at this stage, therefore if you do not hear from us within four weeks, your application has not been successful. The Company: JK Foods is one of the UK’s largest importers and distributors of foods from Asia and the Far East, selling and delivering across a wide range of markets including Chinese restaurants and Takeaways, wholesalers and major supermarkets. Each product (own label and branded) is carefully sourced from the country of origin capturing its unique richness and character and impeccable quality control ensures their products are leading the field across all categories. Our own brand, Tiger Tiger was launched to meet the growing demand for authentic premium Asian food. Tiger Tiger has a range of products allowing consumers to experience restaurant quality food in their own homes in a convenient and delicious manner. Tiger Tiger is widely sold in the UK and is also exported to the USA, Middle East and Europe. We employ circa 85 employees, and our success is reliant on our staff feeling engaged, motivated and valued.

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