Company Description
Founded in 1982, Tritech Group is a global organization specialising in advanced manufacturing solutions for Aerospace, Defence, and related industries. With 7 manufacturing facilities worldwide, including the Head Office and Engineering Centre in Wrexham, North Wales, Tritech offers a diverse range of manufacturing expertise and capabilities.
Role Description
The Key Account Manager (KAM) is responsible for managing and nurturing relationships with the company's most important clients, specifically Category A Tier 1 and Tier 2 Aerospace accounts. These clients contribute a significant portion of revenue and have strategic importance. The KAM will be accountable for developing and delivering strategic, account-specific growth plans.
Qualifications
Excellent communication and interpersonal skills
Proven experience in key account management or BDM
Strong negotiation and problem-solving abilities
Understanding of manufacturing processes and industry trends
Ability to work independently and as part of a team
Bachelor's degree in Business Administration or relevant field
Previous experience within Sales/Account Management within the Aerospace or Defence industries is essential
Experienced dealing with Tier 1 and 2 Clients and Board Level
Client Relationship Management:
Build and maintain strong, long-term relationships with key accounts. Serve as the primary point of contact between the company and senior decision-makers of the customer. Understand client needs and develop strategies to meet those needs effectively. Sales and Business Development:
Identify opportunities to grow business with existing clients. Collaborate with the CSC to close deals and achieve sales targets. Develop customised solutions and negotiate contracts to meet client requirements. Strategic Planning:
Develop and implement account strategies and plans to achieve client satisfaction and growth. Monitor market trends and competitor activities to identify new opportunities. Align account strategies with overall company objectives and goals. Project Management:
Coordinate with internal teams to ensure timely and successful delivery of solutions. Manage projects and ensure that they are completed within budget and on schedule. Resolve any issues or conflicts that arise during project execution. Performance Analysis:
Track and analyse account performance metrics. Prepare and present regular reports on account status, sales performance, and forecasts. Use data to drive decision-making and improve client satisfaction. Compensation and Benefits: Salary Depending on experience - £50K-£55K + Car Allowance, Fuel Card etc (Negotiable) Pension - 5% Personal and 3% Company 25 days annual leave + Bank Holidays Life Insurance - 2x annual salary Death in Service This role is based on site in Wrexham but will involve UK-wide travel to client meetings and could offer some flexibility to work from home in between meetings, as well as some international travel. We are ideally looking for a candidate with the right experience and industry knowledge, so we can offer some flexibility on location but will still need to be able to come to Head Office each week when required.
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Build and maintain strong, long-term relationships with key accounts. Serve as the primary point of contact between the company and senior decision-makers of the customer. Understand client needs and develop strategies to meet those needs effectively. Sales and Business Development:
Identify opportunities to grow business with existing clients. Collaborate with the CSC to close deals and achieve sales targets. Develop customised solutions and negotiate contracts to meet client requirements. Strategic Planning:
Develop and implement account strategies and plans to achieve client satisfaction and growth. Monitor market trends and competitor activities to identify new opportunities. Align account strategies with overall company objectives and goals. Project Management:
Coordinate with internal teams to ensure timely and successful delivery of solutions. Manage projects and ensure that they are completed within budget and on schedule. Resolve any issues or conflicts that arise during project execution. Performance Analysis:
Track and analyse account performance metrics. Prepare and present regular reports on account status, sales performance, and forecasts. Use data to drive decision-making and improve client satisfaction. Compensation and Benefits: Salary Depending on experience - £50K-£55K + Car Allowance, Fuel Card etc (Negotiable) Pension - 5% Personal and 3% Company 25 days annual leave + Bank Holidays Life Insurance - 2x annual salary Death in Service This role is based on site in Wrexham but will involve UK-wide travel to client meetings and could offer some flexibility to work from home in between meetings, as well as some international travel. We are ideally looking for a candidate with the right experience and industry knowledge, so we can offer some flexibility on location but will still need to be able to come to Head Office each week when required.
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