Our Key & Speciality Accounts team is seeking a Coordinator to take full ownership of managing the Amazon account. This is a varied and challenging position where you will be responsible for:
Working closely with Amazon and our Publishers to understand their requirements developing our system and processes accordingly;
Monitoring despatch performance of orders through our warehouse, assisting in workload management to ensure key delivery windows are met;
Understanding Amazon's EDI requirements and looking for opportunities to develop and improve our EDI relationship. Monitoring EDI transactional data through Analytics (or equivalent) software;
Managing Customer and Publisher meetings to build on the relationships to assist the running of the account.
We are looking for someone with a keen eye for identifying issues and a proactive approach to developing processes to ensure the continued success of the account.
This is an exciting role which requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the Amazon and publishing distribution market would be an advantage.
Macmillan Distribution values are based on ‘Delivering Excellence’ and we expect your own work values to be the same. As such, you will need to demonstrate the ability to be a great communicator with colleagues, external publishers, customers, and carriers and be an ambassador for the business. Alongside this, you will need to have excellent working knowledge of Microsoft Excel and previous experience of key account management.
The position is 35 hours per week and hours of work are between 9.30am and 5.30pm, Monday to Friday (with an hour for lunch).
We will provide you with hybrid working (currently 3 office days/2 WFH), a competitive salary and fantastic benefits including free parking, Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, employee assistance programme, and much more.
Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over 40 third party publishers. The commercial operations are based in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing, and distributing an extensive range of books, handling over 40,000 titles.
All applicants must have the right to live and work in the United Kingdom. No agencies.
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We will provide you with hybrid working (currently 3 office days/2 WFH), a competitive salary and fantastic benefits including free parking, Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, employee assistance programme, and much more.
Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for its own Group publishers as well as distribution services to over 40 third party publishers. The commercial operations are based in Basingstoke and the warehouse in Swansea ensures a smooth operation of receiving, storing, and distributing an extensive range of books, handling over 40,000 titles.
All applicants must have the right to live and work in the United Kingdom. No agencies.
#J-18808-Ljbffr
