This is a key role in supporting the senior case managers and case managers in the implementation and promotion of the discharge to assess pathway across all divisions. Working closely with the discharge and ward teams to standardise process and improve patient flow. Supporting developments within the team to improve the patient journey and reducing length of stay.
Main duties of the job You will delegate and supervise work of senior case managers and case managers to ensure service delivery is standardised to a high level ensuring a responsive and Quality service is maintained.
You will be expected to regularly support surveys, audit, analysis or research to support service development and ensure data quality.
The Lead Case manager will work closely with members of the clinical and non-clinical teams across the Trust in developing policies and procedures to ensure seamless management of patients across all departments.
You will participate and support recruitment and selection processes of senior case managers and case managers participating in shortlisting and interview process.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification Experience Essential Comprehensive experience at band 4 case manager level or similar post Evidence of continuing professional development Held senior post in a public facing role Experience in supervising or managing staff
Desirable Previous experience of a senior case manager Experience of working in an acute hospital setting
Qualifications Essential Good general education Leadership courses
Desirable Any relevant vocational qualifications (NVQ) Evidence of Previous further study
Knowledge Essential Understanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside Knowledge of the Mental Capacity Act and implications for discharge
Desirable Understanding of medical terminology
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Colchester Hospital Turner Road Colchester CO4 5JL
Any attachments will be accessible after you click to apply.
432-HR2077-24
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