Lead Coordinator, Band 5- Urology

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Full time
Location: Cheltenham
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Job offered by: NHS
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Gloucestershire Hospitals NHS Foundation Trust

Due to promotion, an opportunity has arisen to recruit both a Urology Lead Coordinator and a Vascular Lead Coordinator within the Urology, Breast and Vascular Service line at Gloucestershire Hospitals NHS Foundation Trust. Our department requires a flexible and competent manager to oversee the management of medical secretaries, whilst overseeing the timetable and liaising with consultants and nurses to increase our capacity and productivity. Main Duties of the Job

This role is to support the medical secretarial team and assist the General Manager and Deputy General Manager to deliver Trust objectives such as waiting list initiatives and clinic utilisation. Experience in working in the NHS environment is essential to hit the ground running in this exciting role, supporting the operational delivery and success of the departments within the Trust. The Trust aspires to deliver outstanding patient care for the population of Gloucestershire, and you would play an important part in delivering our vision of being a world-class service. About Us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities, and the chance to gain valuable experience in one of our innovative hospitals. As well as a generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition, and a range of health and wellbeing initiatives to support you. Job Responsibilities

Ensure efficient and effective management of medical secretarial services within the Directorate, providing leadership and day-to-day support to the secretarial team. Develop and lead a local induction/on-going training programme for medical secretarial staff in conjunction with Trak/IMT. Support the Deputy General Manager and Assistant General Manager to deliver Trust objectives, e.g., waiting list initiatives, clinic utilisation. Responsible for leading modernisation initiatives with secretarial staff to achieve continuous improvement in service provision. Organisational management of medical leave. A significant level of liaison with different departments is required, and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication, and organisational skills are key components of the position. Knowledge of medical terminology, especially relating to cancer, is essential. Previous Urological knowledge and experience would be an advantage. Person Specification

Qualifications

5 GCSEs including a C or above in Maths & English Leadership Course Experience

Experience working as a team leader or supervisor within the NHS IT skills, including Microsoft Office applications, Outlook, Patient Access Systems (EPR/TrakCare), ESR Awareness of national and local waiting time targets and data quality issues Effective organisational skills including a high level of accuracy Experience of training individuals Knowledge/Skills

Excellent prioritisation skills Able to work under pressure to meet deadlines Excellent communication, responsiveness, interpersonal, negotiating, and influencing skills, both written and verbal, to lead and support staff through change processes Ability to make independent decisions using own initiative in a fast-paced environment Confident in conflict management and resolution Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Name

Gloucestershire Hospitals NHS Foundation Trust

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