Salary: From £33,800
Location: Rugby Store, Rugby, CV22 6HU
Contract type: Permanent
Business area: Retail
Closing date: 03 February 2025
Requisition ID: 287331
Our Lead Customer Experience Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations, and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create an even better in-store experience for our customers and colleagues.
Your leadership experience could be in any customer-focused industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.
What you’ll be doing
Our purpose is driven by our passion for food; together we serve and help every customer.
You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.
As a Customer Experience leader, your job is to delight and inspire customers all the way from the car park to the checkout. Whether they’re collecting online orders, stocking up on essentials, or filling up with petrol, you’ll make sure they enjoy the very best experience.
Specifically, your role is to set the direction of travel in
#J-18808-Ljbffr
#J-18808-Ljbffr
