Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional in the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
We are looking for a dedicated, enthusiastic, and dynamic individual to join the Trust’s Business Intelligence team. Do you have a strong interest in Community Healthcare? Do you enjoy developing and designing analytical tools to support services? We have an exciting and ambitious program of work planned and invite you to apply if you are passionate about digital transformation in healthcare. Based at our Catford offices, you will be working as part of a team, leading on Community reporting. The role requires an individual with strong technical and analytical skills but there will also be the opportunity for growth and development. A strong understanding of the Rio system would be beneficial but strong SQL skills are a must. Main duties of the job
To engage with our Community partners to help provide exceptional care and drive performance improvement via the use of analytical tools. The day-to-day management and submission of community statutory returns as well as FOI and ad-hoc queries. To lead on the implementation of Community Faster Data Flows. To become the subject matter expert for community data, provide guidance to the wider team and lead on improving data quality with the services. Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development. Widening access (anchor institution) and employability. Improving the experience of staff with disability. Improving the EDI literacy and confidence of trust staff through training and development. Making equalities mainstream. Detailed job description and main responsibilities
The post holder will be required to oversee the provision and distribution of designated statutory submissions, intelligence reports; monitoring trends, patterns and providing forecasts, ensuring that they meet required standards for quality and accuracy and that they are submitted in accordance with relevant deadlines. The post holder will be expected to manage the creation, quality assurance and submission of the Community Services Data Set (CSDS), to identify and manage risks, and ensure the Trust is compliant with national data submission standards. The post holder will be responsible for supporting the implementation and ongoing oversight of the Community Faster Data Flows submission, in partnership with the Data Warehouse team. The post holder will be the subject matter expert for community services data, and work collaboratively across the Performance & BI team and wider organisation in ensuring community service data, information and analytic requirements are met. The post holder will be required to liaise with Managers at all levels to succinctly articulate and manage reporting requirements and have the knowledge and technical expertise to handle complex computer-based data relationships. Regular contact with service managers will be part of the ongoing provision of routine reports and discussions relating to the specifications of ad-hoc requests and the interpretation of the data provided. Secondly, as part of informing and guiding them on data collection within their areas. Regular contact with Information and IT staff from client organisations as part of the regular reporting cycle. Satisfaction of ad-hoc queries from these organisations. Contact with relevant external organisations e.g. NHSE as part of dealing with statutory reporting and ad-hoc enquiries from these sources. Contact with clinical staff as part of dealing with statutory reporting and ad-hoc enquiries from these sources. The post-holder will need to have and be able to demonstrate very good communication skills. The post-holder will possess good negotiation skills and tact in dealing with complex information. To have involvement and a good understanding of a range of clinical system / Data Warehouse processes, including fault clearance (necessary for the production of required reports) and the distribution of these reports in a timely manner. Contribute to the set-up and maintenance for selected clinical systems and database tables and routines to ensure the ongoing efficient running of the systems and processes. Application of the combination of Health Service knowledge and computer enquiry skills to successfully support the routine and ad-hoc requests of Trust Managers by translation of requests into the programs necessary to extract this data. Validation of output for accuracy, presentation of data in an acceptable style and interpretation where necessary. To translate national standards to the local arena and advise managers on data collection methods. Initiates processes and procedures to improve the quality of information captured and analysed on the Trust’s patient-based systems. Advises staff and departments across the Trust on the correct recording of information in response to recurrent data quality issues. To provide training, guidance and support to colleagues across the organisation. Responsibility to document all processes and procedures relating to own work. To develop and maintain standard reports used for monitoring relevant Key Performance Indicators. Regularly meet with staff and managers of the departments involved to monitor performance against agreed targets / standards. Person specification
Qualifications & Training
Educated to Masters level or equivalent and relevant experience. Evidence of continuous professional development (CPD). Experience
Significant NHS Community & Acute service experience in an analytical role. Knowledge of Summary Care Records and experience of using an EPR or equivalent system. Experience of managing staff. Knowledge
Excellent knowledge of NHS (acute & community) statutory returns, submissions, data sets and reporting requirements. Good interpersonal skills, able to build and develop working relationships both internally and externally. Able to translate and communicate complex issues verbally. Ability to integrate databases using Structured Query Language (SQL). Able to work with large incomplete datasets. Significant experience analysing data, preparing reports and presentations. Excellent numerical and analytical skills. Advanced knowledge of applications such as Excel, Word, SSRS etc. Able to train & develop staff. Knowledge of Business Objects and OLAP cubes and SSIS functionality. We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview. As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce. Please note, not all roles will meet the criteria for a skilled worker visa. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name: Louise Davey Job title: Head of Reporting Services and BI Transformation Email address: [emailprotected] Telephone number: 07971481463 Additional information: For a teams chat with any questions you might have please contact me on:
Teams Chat
#J-18808-Ljbffr
We are looking for a dedicated, enthusiastic, and dynamic individual to join the Trust’s Business Intelligence team. Do you have a strong interest in Community Healthcare? Do you enjoy developing and designing analytical tools to support services? We have an exciting and ambitious program of work planned and invite you to apply if you are passionate about digital transformation in healthcare. Based at our Catford offices, you will be working as part of a team, leading on Community reporting. The role requires an individual with strong technical and analytical skills but there will also be the opportunity for growth and development. A strong understanding of the Rio system would be beneficial but strong SQL skills are a must. Main duties of the job
To engage with our Community partners to help provide exceptional care and drive performance improvement via the use of analytical tools. The day-to-day management and submission of community statutory returns as well as FOI and ad-hoc queries. To lead on the implementation of Community Faster Data Flows. To become the subject matter expert for community data, provide guidance to the wider team and lead on improving data quality with the services. Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development. Widening access (anchor institution) and employability. Improving the experience of staff with disability. Improving the EDI literacy and confidence of trust staff through training and development. Making equalities mainstream. Detailed job description and main responsibilities
The post holder will be required to oversee the provision and distribution of designated statutory submissions, intelligence reports; monitoring trends, patterns and providing forecasts, ensuring that they meet required standards for quality and accuracy and that they are submitted in accordance with relevant deadlines. The post holder will be expected to manage the creation, quality assurance and submission of the Community Services Data Set (CSDS), to identify and manage risks, and ensure the Trust is compliant with national data submission standards. The post holder will be responsible for supporting the implementation and ongoing oversight of the Community Faster Data Flows submission, in partnership with the Data Warehouse team. The post holder will be the subject matter expert for community services data, and work collaboratively across the Performance & BI team and wider organisation in ensuring community service data, information and analytic requirements are met. The post holder will be required to liaise with Managers at all levels to succinctly articulate and manage reporting requirements and have the knowledge and technical expertise to handle complex computer-based data relationships. Regular contact with service managers will be part of the ongoing provision of routine reports and discussions relating to the specifications of ad-hoc requests and the interpretation of the data provided. Secondly, as part of informing and guiding them on data collection within their areas. Regular contact with Information and IT staff from client organisations as part of the regular reporting cycle. Satisfaction of ad-hoc queries from these organisations. Contact with relevant external organisations e.g. NHSE as part of dealing with statutory reporting and ad-hoc enquiries from these sources. Contact with clinical staff as part of dealing with statutory reporting and ad-hoc enquiries from these sources. The post-holder will need to have and be able to demonstrate very good communication skills. The post-holder will possess good negotiation skills and tact in dealing with complex information. To have involvement and a good understanding of a range of clinical system / Data Warehouse processes, including fault clearance (necessary for the production of required reports) and the distribution of these reports in a timely manner. Contribute to the set-up and maintenance for selected clinical systems and database tables and routines to ensure the ongoing efficient running of the systems and processes. Application of the combination of Health Service knowledge and computer enquiry skills to successfully support the routine and ad-hoc requests of Trust Managers by translation of requests into the programs necessary to extract this data. Validation of output for accuracy, presentation of data in an acceptable style and interpretation where necessary. To translate national standards to the local arena and advise managers on data collection methods. Initiates processes and procedures to improve the quality of information captured and analysed on the Trust’s patient-based systems. Advises staff and departments across the Trust on the correct recording of information in response to recurrent data quality issues. To provide training, guidance and support to colleagues across the organisation. Responsibility to document all processes and procedures relating to own work. To develop and maintain standard reports used for monitoring relevant Key Performance Indicators. Regularly meet with staff and managers of the departments involved to monitor performance against agreed targets / standards. Person specification
Qualifications & Training
Educated to Masters level or equivalent and relevant experience. Evidence of continuous professional development (CPD). Experience
Significant NHS Community & Acute service experience in an analytical role. Knowledge of Summary Care Records and experience of using an EPR or equivalent system. Experience of managing staff. Knowledge
Excellent knowledge of NHS (acute & community) statutory returns, submissions, data sets and reporting requirements. Good interpersonal skills, able to build and develop working relationships both internally and externally. Able to translate and communicate complex issues verbally. Ability to integrate databases using Structured Query Language (SQL). Able to work with large incomplete datasets. Significant experience analysing data, preparing reports and presentations. Excellent numerical and analytical skills. Advanced knowledge of applications such as Excel, Word, SSRS etc. Able to train & develop staff. Knowledge of Business Objects and OLAP cubes and SSIS functionality. We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview. As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce. Please note, not all roles will meet the criteria for a skilled worker visa. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name: Louise Davey Job title: Head of Reporting Services and BI Transformation Email address: [emailprotected] Telephone number: 07971481463 Additional information: For a teams chat with any questions you might have please contact me on:
Teams Chat
#J-18808-Ljbffr
