Discover the LMP Group: Inspiring Ambition Across the UK
At the LMP Group, we are driven by a singular mission: to inspire ambition. Our three distinct companies - LMP Education, Inspire ATA, and LMP Action - work together to create a profound educational and social impact throughout the UK, fostering positive and sustainable development through collaboration.
Since we were founded in 2004, we've grown into a dynamic team of over 180 dedicated professionals committed to making a difference.
Recognised Excellence Our commitment to excellence has earned us significant recognition: Best Companies 2 Star 'Outstanding to Work For' award 2022 Named among the Top 100 mid-sized companies to work for in the UK and the Top 50 mid-sized companies to work for in London Best Training Provider 2024/25 and Best Apprenticeship Employer 2024/25 at the RateMyApprenticeship awards Recruiter of the Year 2024 as part of the Education Investor Awards with Supporting Education Group
We are also proud to hold several prestigious certifications, including: Disability Confident Employer Investors in People Gold Leaders in Safeguarding Gold Living Wage Employer
Join Us on Our Mission At the LMP Group, we are more than just a collection of companies. We are a community dedicated to empowering others to achieve their fullest potential. Whether you're looking to advance your education, enhance your career, or collaborate on meaningful initiatives, we invite you to join us on our mission to inspire ambition. Together, we can create inspirational journeys and deliver excellence in education. Job Purpose In our determination to further develop our service and responsiveness to local, regional, and national industry, we are seeking an enthusiastic individual to support opportunities for LMP learners to progress onto other LMP programmes as well as to identify workforce development opportunities within LMP's client organisations across England. This role will also support current apprentices to stay on programme for the full duration, focusing on learner retention and timely success for overall apprenticeships through intervention strategies and monitoring employer and learner attendance and progressions.
Key responsibilities & Accountabilities Be the liaison between sales and operations within the LMP Education team to meet all necessary targets, which may include site visits to employer sites. Ensure that all data requirements are maintained, records are accurate, and deadlines for returns are met against all KPIs. Provide weekly reporting and updates to operations and sales regarding all learners on programme that fall into a disengaged category. Conduct weekly updates with learners to support engagement and progression against overall apprenticeship programmes. Provide robust information and guidance to current LMP apprentices on their career opportunities. Set and achieve demanding performance targets and effectively manage KPIs. Identify and resolve issues for learners at risk of withdrawing from an LMP programme, along with timely intervention and escalation for all disengaged learners. Identify upsell opportunities during learner progression calls with LMP Employers. Provide consultation and guidance on all the services LMP Education offers to current clients and learners. Maintain persistence in engaging with learners and line managers. Build relationships through excellent customer service. Exhibit high-level interpersonal and communication skills applicable to a range of organisations and learners we work with at LMP Education, including a high volume of learner engagement via phone and Microsoft Teams meetings. Identify new opportunities to engage new business/sector clients. Required knowledge, skills & abilities Experience of IAG or a willingness to undertake this qualification. Experience of Employer & Learner Engagement. The ability to communicate at a professional level with external and internal employers. Ability to plan development activity. Good knowledge of the apprenticeship market and funding mechanisms. Excellent organisational skills. Ability to manage intervention and contingency strategies. What's in it for you (remuneration & benefits)? 28 days holiday, plus an additional day for each year of service, up to a maximum of 33 days, in addition to bank holidays. Healthcare Plan provided after probation, including access to a private GP. Free life insurance covering up to four times your salary from day one. Company contributions to your pension pot after three months. 25% discount on online learning resources for year 1 to GCSE with EdPlace. Flexible benefits after probation, including options for extra holiday, dental, healthcare plan top-ups, bikes, gym membership, and electric cars.
Confidentiality The post holder must maintain the confidentiality of information about clients, staff, and other LMP stakeholders. Some work is confidential, and information gained must not be communicated to other persons except in the recognised course of duty. The post holder must always meet the requirements of the General Data Regulation Act.
Safeguarding, Prevent & Equal Opportunities The LMP Group is committed to anti-discrimination and equal opportunities for all. We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty, and promoting the welfare of children, young people, and adults. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.
Pre-employment checks Please be aware that upon a successful offer of employment, the company completes digitalized right-to-work checks and DBS applications via an external provider. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
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Since we were founded in 2004, we've grown into a dynamic team of over 180 dedicated professionals committed to making a difference.
Recognised Excellence Our commitment to excellence has earned us significant recognition: Best Companies 2 Star 'Outstanding to Work For' award 2022 Named among the Top 100 mid-sized companies to work for in the UK and the Top 50 mid-sized companies to work for in London Best Training Provider 2024/25 and Best Apprenticeship Employer 2024/25 at the RateMyApprenticeship awards Recruiter of the Year 2024 as part of the Education Investor Awards with Supporting Education Group
We are also proud to hold several prestigious certifications, including: Disability Confident Employer Investors in People Gold Leaders in Safeguarding Gold Living Wage Employer
Join Us on Our Mission At the LMP Group, we are more than just a collection of companies. We are a community dedicated to empowering others to achieve their fullest potential. Whether you're looking to advance your education, enhance your career, or collaborate on meaningful initiatives, we invite you to join us on our mission to inspire ambition. Together, we can create inspirational journeys and deliver excellence in education. Job Purpose In our determination to further develop our service and responsiveness to local, regional, and national industry, we are seeking an enthusiastic individual to support opportunities for LMP learners to progress onto other LMP programmes as well as to identify workforce development opportunities within LMP's client organisations across England. This role will also support current apprentices to stay on programme for the full duration, focusing on learner retention and timely success for overall apprenticeships through intervention strategies and monitoring employer and learner attendance and progressions.
Key responsibilities & Accountabilities Be the liaison between sales and operations within the LMP Education team to meet all necessary targets, which may include site visits to employer sites. Ensure that all data requirements are maintained, records are accurate, and deadlines for returns are met against all KPIs. Provide weekly reporting and updates to operations and sales regarding all learners on programme that fall into a disengaged category. Conduct weekly updates with learners to support engagement and progression against overall apprenticeship programmes. Provide robust information and guidance to current LMP apprentices on their career opportunities. Set and achieve demanding performance targets and effectively manage KPIs. Identify and resolve issues for learners at risk of withdrawing from an LMP programme, along with timely intervention and escalation for all disengaged learners. Identify upsell opportunities during learner progression calls with LMP Employers. Provide consultation and guidance on all the services LMP Education offers to current clients and learners. Maintain persistence in engaging with learners and line managers. Build relationships through excellent customer service. Exhibit high-level interpersonal and communication skills applicable to a range of organisations and learners we work with at LMP Education, including a high volume of learner engagement via phone and Microsoft Teams meetings. Identify new opportunities to engage new business/sector clients. Required knowledge, skills & abilities Experience of IAG or a willingness to undertake this qualification. Experience of Employer & Learner Engagement. The ability to communicate at a professional level with external and internal employers. Ability to plan development activity. Good knowledge of the apprenticeship market and funding mechanisms. Excellent organisational skills. Ability to manage intervention and contingency strategies. What's in it for you (remuneration & benefits)? 28 days holiday, plus an additional day for each year of service, up to a maximum of 33 days, in addition to bank holidays. Healthcare Plan provided after probation, including access to a private GP. Free life insurance covering up to four times your salary from day one. Company contributions to your pension pot after three months. 25% discount on online learning resources for year 1 to GCSE with EdPlace. Flexible benefits after probation, including options for extra holiday, dental, healthcare plan top-ups, bikes, gym membership, and electric cars.
Confidentiality The post holder must maintain the confidentiality of information about clients, staff, and other LMP stakeholders. Some work is confidential, and information gained must not be communicated to other persons except in the recognised course of duty. The post holder must always meet the requirements of the General Data Regulation Act.
Safeguarding, Prevent & Equal Opportunities The LMP Group is committed to anti-discrimination and equal opportunities for all. We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty, and promoting the welfare of children, young people, and adults. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.
Pre-employment checks Please be aware that upon a successful offer of employment, the company completes digitalized right-to-work checks and DBS applications via an external provider. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
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