We invite you to become a vital part of our dedicated team at ACC Liverpool as a Learning and Development Manager. In this role, you will play a key part in delivering exceptional service across our unique venue, which is renowned for its vibrant hospitality, retail, and events sales. At Sodexo Live!, we pride ourselves on bringing people together and creating memorable moments while fostering a dynamic community that values individual growth and development. As a Learning and Development Manager, you will have the opportunity to design innovative training programs, inspire staff to reach their full potential, and contribute to a culture of excellence. When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can't wait for you to join us!
What you'll do:
Plan, prepare, and deliver training for all staff at all levels. Assist recruitment on an ongoing basis, ensuring staff retention is maintained to its highest potential. Ensure all staff are 100% inducted in line with ACC policy. Monitor and maintain relationships with local training providers to upskill the Liverpool City Region. Be responsible for providing effective training to all staff in retail and hospitality. Ensure that all staff have been trained in the requirements of their role. Create innovative and creative training modules that get the very best out of our staff. Assist in the adaptation of the Sodexo Live! Academy. Develop and implement training programs to drive the development and retention of casual staff on site. Produce training materials, manuals, or documentation. Liaise with the HR Dept. to ensure that Job Descriptions are kept up to date. Use audiovisual aids, computers, and teaching applications. Prepare feedback or reports on training groups, targets, and accomplishments. Coordinate with departmental managers. Customise training strategies and develop training modules. Perform other duties occasionally as and when the business requires it. Qualifications:
A passion to see individuals reach their potential. A good understanding of e-learning. Flexibility to support weekend and event days. Proficiency in using learning management systems and other technology platforms to deliver and track training content. Excellent interpersonal skills and ability to build relationships and influence stakeholders at all levels. Self-motivation and the ability to work on own initiative within a team environment. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment. Competitive compensation. Access to ongoing training and development programs. Countless opportunities to grow within the company. We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
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Plan, prepare, and deliver training for all staff at all levels. Assist recruitment on an ongoing basis, ensuring staff retention is maintained to its highest potential. Ensure all staff are 100% inducted in line with ACC policy. Monitor and maintain relationships with local training providers to upskill the Liverpool City Region. Be responsible for providing effective training to all staff in retail and hospitality. Ensure that all staff have been trained in the requirements of their role. Create innovative and creative training modules that get the very best out of our staff. Assist in the adaptation of the Sodexo Live! Academy. Develop and implement training programs to drive the development and retention of casual staff on site. Produce training materials, manuals, or documentation. Liaise with the HR Dept. to ensure that Job Descriptions are kept up to date. Use audiovisual aids, computers, and teaching applications. Prepare feedback or reports on training groups, targets, and accomplishments. Coordinate with departmental managers. Customise training strategies and develop training modules. Perform other duties occasionally as and when the business requires it. Qualifications:
A passion to see individuals reach their potential. A good understanding of e-learning. Flexibility to support weekend and event days. Proficiency in using learning management systems and other technology platforms to deliver and track training content. Excellent interpersonal skills and ability to build relationships and influence stakeholders at all levels. Self-motivation and the ability to work on own initiative within a team environment. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment. Competitive compensation. Access to ongoing training and development programs. Countless opportunities to grow within the company. We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
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