Are you a Learning & Development specialist with a passion for developing others?
We are seeking a proactive and innovative Learning and Development Specialist to support the growth of our teams and drive organisational goals to cover a period of maternity leave.
You’ll be responsible for developing our teams in Ireland (Fields – 13 retail stores, 1 corporate office, 1 logistics office) and the UK (Fraser Hart – 23 retail stores, 1 corporate office, 1 logistics office). The ideal candidate will be passionate about learning with a positive can-do attitude, high energy, creativity, lots of enthusiasm and a good sense of humour.
Key Responsibilities:
Identify Learning Needs
Conduct training needs analysis using various methods (focus groups, surveys, interviews, store visits) to identify skill gaps and learning opportunities across the organisation. Gather feedback from stakeholders to ensure training programmes are aligned with business objectives. Training Programme Design and Development
Design, develop, and create learning solutions including workshops, learning guides, e-learning modules and blended learning programmes. Facilitation
Deliver engaging face-to-face workshops and training courses to enhance skills and improve performance. Training Evaluation
Measure the effectiveness of learning initiatives through assessment, feedback and performance metrics. Provide recommendations for continuous improvement. Business Support
Work closely with Regional, Store and Head Office managers and teams to coach, support and guide on learning solutions. E-learning
Design, develop, and create interactive e-learning modules using authoring tools, e.g. Captivate. LMS
Manage the LMS including uploading courses, maintaining user data, and generating reports. Continuous Improvement
Encourage a culture of learning within the organisation. Stay up to date on industry trends and best practices in learning and development. Other Duties
In addition to the above you will be required to carry out additional ad-hoc duties, e.g. workshop administration. Knowledge and Skills:
Experience of working in a retail focused environment. Excellent communication skills, both verbally and in writing. Excellent interpersonal skills with the ability to build relationships easily. Ability to work on own initiative and as part of a team. Strong attention to detail. Excellent planning, organisational and time management skills. Ability to prioritise multiple projects with ambitious deadlines. Essential:
At least 1-2 years’ experience in a learning and development role. Training qualification (CIPD, Diploma or Degree). Experience of conducting training needs analysis, design, delivery and evaluation of training solutions. Exceptional writing skills with a proven ability to produce clear, concise, and engaging written content. Competent in using Microsoft Word, PowerPoint and Excel. Experience using LMS and e-learning authoring tools. Please note: This role requires regular travel within the UK and Ireland. Fraser Hart is an Equal Opportunities Employer #INDFH1
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Identify Learning Needs
Conduct training needs analysis using various methods (focus groups, surveys, interviews, store visits) to identify skill gaps and learning opportunities across the organisation. Gather feedback from stakeholders to ensure training programmes are aligned with business objectives. Training Programme Design and Development
Design, develop, and create learning solutions including workshops, learning guides, e-learning modules and blended learning programmes. Facilitation
Deliver engaging face-to-face workshops and training courses to enhance skills and improve performance. Training Evaluation
Measure the effectiveness of learning initiatives through assessment, feedback and performance metrics. Provide recommendations for continuous improvement. Business Support
Work closely with Regional, Store and Head Office managers and teams to coach, support and guide on learning solutions. E-learning
Design, develop, and create interactive e-learning modules using authoring tools, e.g. Captivate. LMS
Manage the LMS including uploading courses, maintaining user data, and generating reports. Continuous Improvement
Encourage a culture of learning within the organisation. Stay up to date on industry trends and best practices in learning and development. Other Duties
In addition to the above you will be required to carry out additional ad-hoc duties, e.g. workshop administration. Knowledge and Skills:
Experience of working in a retail focused environment. Excellent communication skills, both verbally and in writing. Excellent interpersonal skills with the ability to build relationships easily. Ability to work on own initiative and as part of a team. Strong attention to detail. Excellent planning, organisational and time management skills. Ability to prioritise multiple projects with ambitious deadlines. Essential:
At least 1-2 years’ experience in a learning and development role. Training qualification (CIPD, Diploma or Degree). Experience of conducting training needs analysis, design, delivery and evaluation of training solutions. Exceptional writing skills with a proven ability to produce clear, concise, and engaging written content. Competent in using Microsoft Word, PowerPoint and Excel. Experience using LMS and e-learning authoring tools. Please note: This role requires regular travel within the UK and Ireland. Fraser Hart is an Equal Opportunities Employer #INDFH1
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