Learning & Development Administrator

Learning & Development Administrator Salary: £21,840 Location: Southport/ Manchester/ Hybrid Are you passionate about learning and development? We're looking for an enthusiastic L&D Administrator to support our dedicated Learning and Development team. In this pivotal role, you'll play a key part in delivering a proactive and comprehensive L&D service across the business. The L&D Administrator will assist the L&D team in providing a proactive, professional, and comprehensive L&D service across the business. The role will combine general administrative duties, communicating with internal and external stakeholders, and generally supporting the team to deliver objectives. This role involves a high degree of self-management and travel between the group offices will be required when necessary. If you're ready to make a meaningful impact and support our commitment to continuous growth and development, we want to hear from you! In return Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days holiday per year Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events Monthly voucher awards for winning nominees About Fletchers Solicitors: Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Fletchers Group is an inclusive employer with a diverse workforce, welcoming applications from all diversity groups and backgrounds. We are committed to providing a culture and environment where everyone can thrive. Main Responsibilities : Learning & Development: Administration for development activities, including sending out invitations, booking training, tracking attendance, and updating registers. Administration involved in the induction process and new starter communication. Attendance of Induction and internal training events in a supporting capacity. Liaising with external training providers to source and book training. Research and booking of external courses, including notifying employees of course details. Liaising with accounts for payment requests and keeping records up to date. Support with apprentices and trainee coordination and record keeping. Maintenance of relevant CPD records as required by the SRA. Managing subscriptions. Any ad hoc duties as requested by the L&D department. General: Support individuals with their development across the business. Manage academy inbox. Keep L&D reports up to date (i.e., spending tracker and qualifications). Track development plans, conversations, and records on PeopleHR. Attend external events on an ad hoc basis (i.e., careers fairs). Assist with the recruitment process for both legal and non-legal apprenticeships as required. Attend meetings and take notes. Undertake ad hoc project work as required. Learning Management System: Update The Knowledge Hub with new starters, relocations, and leavers. The Knowledge Hub reporting for departments as needed. Weekly and monthly training reports and updates to management. Adding training sessions and recordings onto The Knowledge Hub. Regular review and maintenance of The Knowledge Hub courses. The above list is not exhaustive of any other tasks which may be required. Essential Skills and Experience: Ability to work to deadlines and under pressure. Excellent attention to detail and time management skills. Excellent organisation skills. Ability to communicate at all levels of the business. Ability to engage and manage key stakeholder relationships. Excellent Microsoft Office skills. Ability to maintain discretion in confidential matters. Previous generalist administration experience. Previous customer service experience. We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

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