Learning Experience Consultant

·
Full time
Location: Bristol
·
Job offered by: Sponge Group
·
Category:
At Sponge, our goal is to deliver “Unforgettable Learning” to our customers. We’ve been leading the industry for decades with our best-in-class digital learning capability and, combined with the emergent growth of our consulting services, we are succeeding in being

the

partner to our customers who are trying to bridge the critical gap between L&D and the business. Are you passionate about learning excellence as it adds value to real-world business challenges? Are you a natural storyteller – able to delight and persuade your stakeholders with exciting and effective learning concepts? Are you a strategic thinker looking to authentically solve our client’s most complex challenges? If so, then you could be the Learning Experience Consultant we are looking for! This is a rare and exciting opportunity for any passionate learning professional looking to be part of a dynamic, entrepreneurial team that gets to the heart of what L&D is

truly

trying to do: solve strategic business challenges through the lens of learning! So, what

exactly

is a Learning Experience Consultant? A Learning Experience Consultant (LExC) at Sponge is a learning leader who is customer-obsessed, thrives in ambiguity, and confidently crafts learning solutions that help strategically move the needle on an organisation’s goals. With strong commercial acumen, senior stakeholder management, and a track record in strategic learning consultancy, they build and maintain meaningful partnerships with our customers who are some of the world’s most prestigious brands. The role primarily holds a dual focus: on the sales side, an LExC drives our commercial momentum by supporting our strategic bids. On the execution side, LExCs are responsible for delivering our consultative engagements - the analysis, design, development, and execution of a learning strategy and experience blueprint in collaboration with senior stakeholders, SMEs and internal Sponge collaborators. Your day-to-day will look something like this: Design unforgettable learning solutions which solve for our client’s challenges

Design bespoke solutions which reflect the Unforgettable Learning brand and human-centred design principles, which solve for specific learner needs and our client’s challenges. Meaningfully apply a deep understanding of credible best practices in learning (e.g. neuroscience, cognitive psychology, pedagogy, behavioural science). Support clients in realising meaningful behavioural change with measurable results.

Support our sales efforts – both in bids and enablement

Be an active contributor in our sales process – from supporting discovery calls to writing proposals and leading client pitches. Articulate Sponge’s value in clear and concise ways (e.g. enablement material, case studies, thought leadership.)

Lead and execute consultative engagements

Apply consultative skills to assess skill gaps and prioritise learning needs to solve business challenges through effective learning experiences. Be a simultaneous challenger and advisor to our clients - taking a leadership role in advising our strategic accounts on the best approach to their learning strategy. Design and facilitate creative and effective workshops using tailored activities to meaningfully partner with relevant stakeholders.

Be an advocate for Sponge – internally and externally

Forge partnerships across the business to help us deliver on our Unforgettable Learning promise, proactively identifying ways to improve quality and/or process. Support the development of others through knowledge sharing, coaching, and mentoring. Share thought leadership across our social channels and at industry events.

And the skills you’ll need to succeed include: Strategic Consultancy : Ability to understand and translate unique organisational needs into an activated learning strategy (applying L&D theories, methodologies and industry best practices), including recommending/developing innovative and effective solutions. Experience Design : Working collaboratively with our team of learning designers, visual/motion designers (and more) to craft a compelling and impactful learning experience utilising our best-in-class bespoke digital learning capability. Storytelling : Ability to convey complex and ambitious ideas within a compelling narrative – whether in a sales pitch or presenting findings to an executive group. Business Acumen : Ability to navigate the needs of a business – being a learning leader while “speaking” the language of the business. Capable of adapting your style in a manner relevant and useful to the wider business, including finding solutions that meet the practicalities of every organisation. Customer Excellence : Able to build effective relationships from peers to C-suite executives, demonstrate expertise to establish credibility and trust, and exude a strong executive presence through confidence and professionalism. A preferred experience profile would be: Demonstrated consultative experience in designing and implementing impactful learning solutions. Experience in an agency environment – working with a variety of customers and industries in a fast-paced, dynamic setting. Deep knowledge of latest approaches to learning theory and practice. Strong knowledge of trends in HR and workplace learning. Significant experience working in a service delivery environment. And some essential attributes we think you’ll need along the way: Comfort in navigating ambiguity Tremendous initiative Resilience under pressure Highly collaborative spirit Entrepreneurial attitude and desire to try new methods, tools, and processes Advocate for a strong feedback culture Location - Hybrid (Bristol) and remote opportunities available We have our new HQ in the Bristol area and love it when our people spend time with each other here. If Bristol is the location for you, we offer flexible hybrid style working (2 - 3 days a week). But we are equally happy to talk to you if you live elsewhere in the UK - we can offer remote working as well. Either way, we have flexible working options to help you get the best work-life balance... Be you, with us! At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger. We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can

all

be ourselves together. What’s next? If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch. We can’t wait to hear from you!

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details