They celebrate and support the diverse voices and experiences of our colleagues. Their inclusive culture fuels innovation and helps us best represent the consumers and communities we serve. They welcome everyone and ensure our employees are comfortable bringing their authentic selves to work.
The Learning and Organisational Development Partner
The Learning and Organisational Development Partner is responsible for leading the delivery of a professional, client-centred internal L&OD partnership with their allocated Professions. In collaboration with their professions, the post holder will identify, design, implement, and evaluate a programme of learning and organisational development to ensure they provide a world-class consumer experience and a great place to work. Key Responsibilities:
Work alongside Heads of Profession in the business planning process to identify and address L&OD needs through a clear strategic framework. Provide a professional internal L&OD consultancy service to promote development, improve performance, and enable successful delivery of the profession’s mission and strategy. Demonstrate engaging, pragmatic, and business-focused leadership on L&OD interventions across the Profession(s) and with key stakeholders. Manage and prioritise a portfolio of work, including organisational development, learning and development, and project-based responsibilities. Design, deliver, and evaluate personal and professional L&OD interventions in consultation with the L&OD Lead and team. Champion a continuous improvement mindset and a ‘can do’ approach to ensure L&OD services add value. Provide expert advice on Learning and Organisational Development. Key Outputs and Deliverables:
Provide an internal consultancy service for L&OD matters, focusing on coaching and mentoring. Manage and prioritise work to meet deadlines and objectives. Support the design, delivery, and evaluation of L&OD interventions. Contribute to research and development in L&OD best practices, including horizon scanning and benchmarking. Work collaboratively with key partners to tailor L&OD practices to learning needs and skills gap analysis. Support the delivery of high-performing teams through effective support management and professional development. Foster a supportive, inclusive team environment based on trust, transparency, and inclusivity.
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