VS/7576
Leasing Consultant Administrator - Build to Rent
Location:
Leeds City Centre Salary:
£28,000 per annum NEGOTIABLE DEPENDENT UPON EXPERIENCE, plus 10% discretionary performance bonus Hours:
40 hours a week, 8am-4pm, 9am-5pm, and 10am-7pm. Our client is a new and exciting build to rent development in the centre of Leeds. They offer communal facilities including a co-working lounge, gym, gardens, movie room, and car park. They are currently seeking a customer-focused candidate who has experience in lettings/leasing in the residential property sector and meeting the service requirements of their residents. This is an amazing role for the right candidate with potential to progress! This is a customer-facing onsite role, dealing with first-line leasing enquiries from applicants and residents, providing an excellent quality and high-value service. Duties:
Leasing & Administration
Conduct viewings for prospective tenants Process and respond to lettings enquiries Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g., Rightmove, Zoopla, On the Move, etc.) Process resident applications including completion of background and credit checks Assist with deposit protection scheme setup and releases Assist with preparation of check-in and check-out reports Assist with move-in/move-out customer journey procedures Assist with the collection of rents Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and open houses Customer Service
Communicate effectively and courteously, whether face to face, via telephone, or in writing, with residents and colleagues, clearly understanding and responding to their needs Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Property Administration
Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of the same Day-to-day assistance in management of reactive maintenance and defects Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both our residents and our employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Experience Essential
Ideally you will have worked in BTR either Leasing or RSA with some knowledge of leasing or property administration/lettings or related business (student accommodations, serviced apartments, etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, can-do attitude with a desire to learn and achieve outstanding results Ability to work independently Ability to work Saturdays and public holidays in line with the rota Desirable
Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system In the first instance, please apply by forwarding your CV Contact:
Vicky at our Manchester office Agency:
Ritz Recruitment Employment Agency
#J-18808-Ljbffr
Leeds City Centre Salary:
£28,000 per annum NEGOTIABLE DEPENDENT UPON EXPERIENCE, plus 10% discretionary performance bonus Hours:
40 hours a week, 8am-4pm, 9am-5pm, and 10am-7pm. Our client is a new and exciting build to rent development in the centre of Leeds. They offer communal facilities including a co-working lounge, gym, gardens, movie room, and car park. They are currently seeking a customer-focused candidate who has experience in lettings/leasing in the residential property sector and meeting the service requirements of their residents. This is an amazing role for the right candidate with potential to progress! This is a customer-facing onsite role, dealing with first-line leasing enquiries from applicants and residents, providing an excellent quality and high-value service. Duties:
Leasing & Administration
Conduct viewings for prospective tenants Process and respond to lettings enquiries Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g., Rightmove, Zoopla, On the Move, etc.) Process resident applications including completion of background and credit checks Assist with deposit protection scheme setup and releases Assist with preparation of check-in and check-out reports Assist with move-in/move-out customer journey procedures Assist with the collection of rents Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and open houses Customer Service
Communicate effectively and courteously, whether face to face, via telephone, or in writing, with residents and colleagues, clearly understanding and responding to their needs Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Property Administration
Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of the same Day-to-day assistance in management of reactive maintenance and defects Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both our residents and our employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Experience Essential
Ideally you will have worked in BTR either Leasing or RSA with some knowledge of leasing or property administration/lettings or related business (student accommodations, serviced apartments, etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, can-do attitude with a desire to learn and achieve outstanding results Ability to work independently Ability to work Saturdays and public holidays in line with the rota Desirable
Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system In the first instance, please apply by forwarding your CV Contact:
Vicky at our Manchester office Agency:
Ritz Recruitment Employment Agency
#J-18808-Ljbffr
