To prepare correspondence and documents through audio-typing. Administration of client files, which will include daily electronic filing and the opening of new files. Gain training on using bespoke legal software, i.e., court portal/Legal aid portal and our bespoke case management system. To make appointments, arrange meetings and maintain an up-to-date diary for their fee earner. Attend to clients both in person and on the telephone and provide support in a professional and friendly manner in keeping with the firm’s standards for client care. Endeavour to resolve client queries where applicable without fee earner intervention and pass any urgent and/or outstanding issues to the fee earner for guidance. Demonstrate a proactive attitude towards continuous improvement and development. Have full working knowledge of IT systems, including Outlook, Excel, Teams, and Word. Ensure all relevant information is entered onto the case management system, including the preparation of legal documents. At all times, exercise high standards of client care in a professional and pleasant manner, including liaising with court, barristers’ clerks, and experts appointed by the court. Work with your fee earner to achieve their fee target in line with the firm’s business plan. Ensure the confidentiality and security of all of the firm’s and client documentation and information. Provide general assistance and support in the department. The role also supports networking opportunities for candidates who wish to assist the department in this area. The successful candidate will enjoy a busy hands-on support role. You will be a conscientious, proactive, and thorough team player who takes pride in delivering quality work. Salary will be competitive and dependent on experience, and the firm offers a benefits package, as well as realistic opportunities for development and progression. Apply now for immediate consideration with your CV and cover letter. If you have what it takes, we would love to hear from you. Please email your CV to us. From trainee to qualified solicitor, Ramsdens can offer a rewarding legal career.
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