Legal Counsel - Customer Team, Vice President
Are you ready to step into a role that champions due diligence and compliance at the forefront of consumer banking? We are seeking an astute Legal Counsel for our customer team. This is not just another job; it's a chance to become part of our mission towards delivering exceptional service while navigating through complex legal landscapes.
As Legal Counsel, your primary focus will be on:
Leading strategic support to enhance our customer's experiences
Advising on servicing intricate client needs and applying Consumer Duty principles effectively
Handling contentious complaints by setting decisive strategies toward resolution
Identifying emerging risks proactively and ensuring DI SP compliance alongside remediation activities
The ideal candidate should possess:
A qualification as solicitor, barrister, or legal executive
Independence in working across various products/services
Proficiency in risk identification/management
Critical skills expected include but are not limited to:
Risk control awareness
Adaptability during change/transformation processes
Strong business acumen coupled with strategic thinking abilities
Digital technology insights
Join us if making authoritative calls rooted deeply within ethical frameworks aligns with your professional aspirations!
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