Apply locations: UK - Field Based Time type: Full time Posted on: Posted Yesterday Time left to apply: End Date: January 21, 2025 (12 days left to apply) Job requisition id: JR3906 Applications must be submitted by: 21-01-2025 Lending Operations Analyst The Lending Operations Analyst role will be focused on the final step in the Innovation Loans process, taking transactions from offer through to final execution. Title:
Lending Operations Analyst Band:
UKRI Band D (UKRI Ts & Cs) Salary:
£36,650 gross per annum Reports to:
Lending Operations Manager Location:
Field based Contract:
Fixed Term (12 months) Innovate UK recognises the importance of work-life balance, and we will be happy to discuss any requests for flexible working arrangements. Team: Innovate UK Loans Limited is a wholly owned subsidiary of UKRI tasked with delivering Innovate UK’s new innovation finance offer, bringing together debt, investment, credit and operational expertise from within Innovate UK and the wider commercial finance sector. Job Purpose: This role will involve the generation and quality assurance of loan documentation, liaising with customers and responding to their comments and challenges on the terms of the agreement, performing KYC & AML checks and ensuring that a “safe to lend” opinion is in place before paying away funding. The Lending Operations Analyst role will be to follow the end-to-end process of the loans journey, taking transactions from offer through to final repayment. Key Responsibilities and Accountabilities: Commissioning and progressing the generation of loan agreements and security documentation Quality assuring documentation prior to issuing to the customer Supporting the Lending Operations Manager and the Contract Analyst in performance managing the lending administration partner Acting as the first point of contact for customer enquiries, maintaining a customer-centric approach to operational delivery Reviewing “safe to lend” opinions and recommending payments for approval Processing change requests in collaboration with the Portfolio Team Assessing quarterly performance reports and finance information from the customers Data entry into IULK systems and ability to produce status reports This is not an exhaustive list and the post-holder might be expected to undertake any other duties across the wider directorate, commensurate with the Band and level of responsibility of this post, for which the post holder has the necessary experience and/or training. Shortlisting criteria: (S) – Assessed at shortlisting (I) – Assessed at interview (S&I) – Assessed at both shortlisting and interview Person Specification: We are looking for someone who will be able to develop new processes and challenge our thinking on ways of working. Qualifications: Degree level or relevant equivalent experience Experience: Essential: Working within a thorough process to deliver great customer service (S & I) Prioritising workloads and working to tight deadlines (S & I) Ability to identify and solve problems (S & I) Desirable: Working with legal and/or contractual documentation Dealing with customer queries, recognising when to provide an early response and when to escalate for advice Understanding of project management and financial accounts Skills: Pragmatic and outcome focused - willing to challenge convention in the pursuit of continuous improvement (I) Ability to understand business challenges and business view (I) Ability to analyse, disseminate and effectively communicate complex information (S & I) Excellent customer-facing skills, across all communication channels (S & I) Ability to take responsibility in decision-making and to know when to escalate as appropriate (I) An eye for detail (S & I) Analytical and problem-solving skills, including the ability to quickly understand new and complex issues and to apply solutions (S & I) Competencies: All team members demonstrate compatibility with and capability against our Core Competencies such as: Thinking and Problem Solving – Stakeholder management – Communication skills – Influencing – Self-awareness/self-management – Strategic awareness – Working with others – Project management Travel Requirements: There may be the occasional requirement for national travel. Equality, Diversity and Inclusion: Innovate UK is a diverse workforce of people. We believe that encouraging these differences and drawing the best from them will build a productive environment in which everyone feels valued, where talents are fully utilised and in which organisational goals are met. Equal Opportunities: We are an equal opportunities employer, committed to employing any person who meets the criteria for our roles. UK Research and Innovation: Innovate UK is partner organisation within UK Research and Innovation. Employee Benefits: We offer a benefits package crafted to provide an excellent work/life balance. This includes 30 days’ annual leave, 10.5 public and privilege days, flexible working hours, an exceptional defined benefit pension scheme, and access to a variety of support networks and discount schemes. Pre-employment Screening: To enable us to hire the very best people we will conduct a comprehensive pre-employment check on successful applicants as part of the recruitment process. Sponsorship: Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you will be required to pay costs directly to The Home Office for the application before you start your role with us. Applications must be submitted by: 21-01-2025 About Us
Innovate UK is the UK’s innovation agency.
We are passionate about our commitment to making equality, diversity and inclusion a key part of everything we do. To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI.
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