Norwich , Norfolk. The main purpose of your role as Administrator (LSC - Deposits) is to provide deposit negotiation, support services and administration to branches, landlords and tenants. What’s in it for you? Up to £22,400 (depending on experience) Industry leading training and development Support in training towards ARLA – NFOPP qualifications (additional £1000 once qualified) Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of an Administrator (LSC - Deposits) Liaising with landlords, tenants, branch staff and client accounting To ensure the smooth transition throughout the deposit process Advising and obtaining instructions from landlords and tenants at the end of the tenancy Administering Tenancy Deposit Scheme referrals Draw up schedule of costs based on checkout report Mediate and negotiate between the parties regarding the disposal of the deposit Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits Essential skills and experience required to be a successful Administrator (LSC - Deposits) Outstanding customer service skills Solid administration skills Ability to work to deadlines and to strict standards Organised and able to prioritise workload in a fast-paced environment Resilient, positive, numerate, analytical and detail oriented Solid influencing skills and ability to negotiate with third parties Confident verbal communicator backed up with excellent letter writing skills IT literate (MS Office, internet, email systems) Desirable skills:
Residential Lettings, Estate Agency, Property Management, Contracts, Claims, Mediation
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