Lettings Branch Manager

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Full time
Location: Harrogate
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Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a

Lettings Branch Manager . This is a full-time, permanent position located in Harrogate. The salary on target earnings is £50,000. Role Responsibilities

Accountable for overall branch performance and profitability in line with business plan. Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets. Accountable for the branch delivering exceptional service to clients. Motivates and develops their team and creates a ‘great place to work’ culture whilst ensuring all staff are aware of and achieve branch targets. Acquires and maintains leading market share with a significant margin. Carries out meaningful performance reviews, one-to-ones, and return to work interviews with their team. Holds structured, motivational team meetings that inspire their team. Supports the Lettings & Investment Manager’s lettings business in line with the business plan. Successfully manages and resolves branch complaints which have been escalated. Ensures that there is cross-selling of our services throughout the company by referring potential business to different departments. Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain. Desired Qualities and Skills

Excellent people management skills. Experience of working successfully in a targeted lettings environment and managing a branch. Driving licence. Problem-solving skills. Excellent customer service skills. Benefits

Smart spending app with discounts at over 900 retailers and a wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Employee Assistance Programme offering free counselling support sessions. Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Smart Tech Scheme for the latest gadgets and appliances. Cycle2Work Scheme to reduce our carbon footprint. Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Special days and celebrations for length of service. Pension scheme to support your retirement planning. Professional development funding for your qualifications to help you reach your full potential and build your career. Company socials to foster a fun work environment. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

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