Lettings Property Administrator - Derby - up to £27k
(You MUST have Lettings experience to apply for this role - applications with no Lettings Experience will NOT be considered)
My client is a leading independent Lettings and Estate Agent who has been established for many years in the Derbyshire and Staffordshire area. Due to continued growth, they are looking for an experienced Property Maintenance Administrator where you will be dealing with maintenance issues for a portfolio of managed properties in the area.
Main Duties to include:
Liaise with tenants and landlords when maintenance issues arise, to identify actions required in a timely manner
Keep updates on progress and outstanding issues
Liaise with contractors to obtain quotes for repairs/work required
Instruct contractors to action maintenance/work required
Ensure tenants have appropriate notice of contractors' visits
Ensure the appropriate contractor is instructed for the needs of the property
Deal with insurance claims, liaising with landlords, tenants, insurers, and contractors if and when necessary
Ensure gas safety certificates are up to date, issuing them to landlords and tenants
Arrange PAT and hard wire testing to be carried out where necessary
Carrying out property inspections, inventories, and check outs when required
Ensure properties meet Health and Safety standards
Skills Required:
Experience of working in a lettings/property management or related business is desirable
Customer service experience
Able to communicate effectively
Excellent customer service skills
Excellent telephone manner
Excellent organisational skills
Able to prioritise workload
IT skills
Common sense approach to problem solving
Working hours - Monday to Friday 9am - 5.30pm
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