My client is an award-winning independent software licensing and Cloud consultancy. They take pride in promoting their independence and objectivity as core business values and place their clients at the heart of the business model.
About the Role
You will lead the way in delivering high-end services focused on Cloud migration, management, optimisation, and software licensing. Your responsibilities will include managing and developing these services, and performing various software licensing and software asset management tasks across contractual, technical, financial, and commercial client areas.
Responsibilities
Delivery
Manage and deliver services to clients proactively, ensuring a consistently excellent level of service.
Make sure client objectives are met and they derive maximum value from their software licensing arrangements.
Develop client engagement practices including technical solutions, process and project management, software asset management, and wider ITAM practices.
Support and advise on commercial discussions and deal preparation strategy and tactics.
Compile accurate Effective Licensing Positions and associated reporting from various data sources, including Effective Licensing Positions for at least 1 top-tier vendor.
Identify, document, report license exposures, risks, and associated remediation options.
Develop and report licensing optimisation angles and narratives.
Contribute to client engagement planning and delivery as part of the team.
Assist clients with software renewals, ad-hoc licensing queries, and other areas of Software Asset Management.
Improvement & Business Development
Support sales activities in new and existing customer accounts by providing Vendor subject matter expertise.
Ensure the team develops and maintains key client relationships to ensure client retention and development.
Contribute to the development and ongoing improvement of licensing-related processes.
Ensure customer successes are logged and promoted within the client's organisation and also recorded.
Define, maintain, improve, and monitor documentation, report templates, delivery standards, and working practices across the team.
Develop internal processes to ensure services are delivered to a high standard, are efficient, and cost/resource effective.
Team Lead
Manage a small team, providing guidance, support and performance feedback
Set clear goals and objectives for the team, aligning with ITAM Delivery and company goals
Foster a positive team culture that encourages collaboration, innovation and continuous improvement
Conduct regular one to one meetings to discuss progress, challenges and career development
Act as a liaison between the team and upper management, ensuring clear and consistent communication
Provide ongoing coaching and mentoring to team members, supporting their professional growth
Assist with the training, mentoring, and development of the ITAM Delivery team.
Required Skills
In-depth knowledge and at least 5 years of experience in software licensing, preferably obtained from a vendor, reseller, consultancy, or end-user environment
Specialisation in at least one top-tier vendor such as Microsoft, Oracle, IBM, or SAP
Proficiency in Microsoft Excel
Strong understanding and experience in data centre and cloud computing environments
Ability to work well in a team while also being self-driven and tenacious
Residency in the UK for a minimum of 5 years
Preferred Skills
Experience managing or leading a team
Additional MCP qualifications
Azure certification(s)
Advanced Microsoft Excel skills
Data handling and analysis experience gained from an IT Asset Management environment
Experience of specific IT Asset Management discovery tools (e.g., Flexera, Snow, USU, ServiceNow, RV Tools, SCCM)
Wider software vendor licensing experience (e.g. Oracle, SAP, IBM, VMware etc.)
Cloud FinOps data handling and analysis
Cloud computing data handling and analysis
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