Lifeline Scheme Manager (Ref: POS000735)
Hours and Pay
Salary: £26,409 - £27,711 Salary Band: £20,001 to £30,000 Post Type: Permanent Hours Per Week: Full time Job and Application Details
Categories: Housing Directorate: N/A Published Date: 20/12/2024 Closing Date: 02/01/2025 Lifeline Services have been providing award-winning support to the residents of Darlington since 1989. The Scheme Managers that work in the Lifeline services team are based at the various sheltered and extra care complexes across the town and support tenants to live safely and independently in their own communities. You will need to be approachable with a 'can do' attitude and among other valuable skills be encouraging, organised, flexible and have the ability to communicate effectively and compassionately to a broad range of audiences. A Scheme Manager's day is varied with responsibilities relating to building management: monitoring legionella, fire, repairs, site safety etc., and when supporting tenants, their families, carers and professionals that we come into daily contact with. Carrying out daily calls, visits, responding to emergency calls within the scheme, facilitating activities and planning events is also an important part of the role, so someone with strong communication skills and the ability to engage people is vital. A Scheme Manager must be able to think dynamically and remain calm whilst adapting to the presenting situation, and it would be advantageous to have a background of working in a customer-facing role with experience of older and more vulnerable people. You must be confident in the use of databases, Microsoft packages, the use of technology and have a good understanding of GDPR to meet with the administrative requirements of the role. For detailed information on this role, please refer to the Role Profile, Supporting Document and Known Risks form. For an informal discussion please contact 01325 406888 and ask to speak to a Lifeline Senior Officer. Benefits
32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working) Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions Flexi-time scheme Flexible working Generous Maternity, Paternity and Adoption Leave schemes Staff equality forums Green Car Leasing Scheme Access to a wide range of training, learning and development Physiotherapy service Confidential counselling service Great wellbeing offer Cycle to Work Scheme Dolphin Centre Fit for Life Discounts Local and National retailer discounts Arriva Employee Travel Club For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video:
Why Work for Us . Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page:
Jobs and Careers . General Information for Applicants
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
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Hours and Pay
Salary: £26,409 - £27,711 Salary Band: £20,001 to £30,000 Post Type: Permanent Hours Per Week: Full time Job and Application Details
Categories: Housing Directorate: N/A Published Date: 20/12/2024 Closing Date: 02/01/2025 Lifeline Services have been providing award-winning support to the residents of Darlington since 1989. The Scheme Managers that work in the Lifeline services team are based at the various sheltered and extra care complexes across the town and support tenants to live safely and independently in their own communities. You will need to be approachable with a 'can do' attitude and among other valuable skills be encouraging, organised, flexible and have the ability to communicate effectively and compassionately to a broad range of audiences. A Scheme Manager's day is varied with responsibilities relating to building management: monitoring legionella, fire, repairs, site safety etc., and when supporting tenants, their families, carers and professionals that we come into daily contact with. Carrying out daily calls, visits, responding to emergency calls within the scheme, facilitating activities and planning events is also an important part of the role, so someone with strong communication skills and the ability to engage people is vital. A Scheme Manager must be able to think dynamically and remain calm whilst adapting to the presenting situation, and it would be advantageous to have a background of working in a customer-facing role with experience of older and more vulnerable people. You must be confident in the use of databases, Microsoft packages, the use of technology and have a good understanding of GDPR to meet with the administrative requirements of the role. For detailed information on this role, please refer to the Role Profile, Supporting Document and Known Risks form. For an informal discussion please contact 01325 406888 and ask to speak to a Lifeline Senior Officer. Benefits
32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working) Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions Flexi-time scheme Flexible working Generous Maternity, Paternity and Adoption Leave schemes Staff equality forums Green Car Leasing Scheme Access to a wide range of training, learning and development Physiotherapy service Confidential counselling service Great wellbeing offer Cycle to Work Scheme Dolphin Centre Fit for Life Discounts Local and National retailer discounts Arriva Employee Travel Club For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video:
Why Work for Us . Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page:
Jobs and Careers . General Information for Applicants
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
#J-18808-Ljbffr
