What's involved with this role:
Interim Local Taxation Officer
Location:
Nuneaton (Remote working) Key Requirements:
A minimum of 2 years' experience of working in a Local Taxation or Debt Collection environment. Knowledge of Local Taxation legislation. Knowledge of billing systems. Competent with Microsoft Office Packages, particularly Word and Excel and inputting and processing data within these programmes. Ability to compose non-standard letters. The post holder will need to have Civica open revenues experience and will assist with the administration of council tax and non-domestic rates, processing amendments including changes to occupation, banding or rateable value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payments. Key Responsibilities:
Deal with the effective processing of billing and collection with regard to Council Tax and Non-Domestic Rates. Process amendments including changes to occupation, banding or Rateable Value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payment methods in respect of Council Tax and Non-Domestic Rate accounts. Deal with all enquiries from members of the public, businesses and other agencies by way of telephone, private interview, personal visit, written correspondence, electronic means or via the enquiry counter. Process refunds of overpaid Council Tax and NNDR in accordance with the appropriate limits set by the authority. Undertake tracing work to locate absconders and, where appropriate, prepare cases for write-off where the debtor cannot be traced. To process work for bankruptcy related matters. Setting up sundry debt accounts for use by Service Units. Assist in the detection and prevention of fraudulent applications in respect of Council Tax or Non-Domestic Rates. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Location:
Nuneaton (Remote working) Key Requirements:
A minimum of 2 years' experience of working in a Local Taxation or Debt Collection environment. Knowledge of Local Taxation legislation. Knowledge of billing systems. Competent with Microsoft Office Packages, particularly Word and Excel and inputting and processing data within these programmes. Ability to compose non-standard letters. The post holder will need to have Civica open revenues experience and will assist with the administration of council tax and non-domestic rates, processing amendments including changes to occupation, banding or rateable value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payments. Key Responsibilities:
Deal with the effective processing of billing and collection with regard to Council Tax and Non-Domestic Rates. Process amendments including changes to occupation, banding or Rateable Value, direct debits, entitlement to reliefs, discounts, exemptions and changes to payment methods in respect of Council Tax and Non-Domestic Rate accounts. Deal with all enquiries from members of the public, businesses and other agencies by way of telephone, private interview, personal visit, written correspondence, electronic means or via the enquiry counter. Process refunds of overpaid Council Tax and NNDR in accordance with the appropriate limits set by the authority. Undertake tracing work to locate absconders and, where appropriate, prepare cases for write-off where the debtor cannot be traced. To process work for bankruptcy related matters. Setting up sundry debt accounts for use by Service Units. Assist in the detection and prevention of fraudulent applications in respect of Council Tax or Non-Domestic Rates. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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