Client:
Location:
Job Category:
Other EU work permit required:
Yes Job Reference:
00b6aba0c5b7 Job Views:
91 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
As a Fragrance Expert, you will have a true passion for fragrance and be able to talk confidently about the products on offer, providing luxury customer service. You’ll be target-driven and possess skills in traffic stopping and storytelling to enhance fragrance sales. Master Category Knowledge
Have a full understanding of all fragrance products and update the team’s product knowledge where necessary. Attend, engage, and participate in all brand training, and implement afterwards. Monitor Icon products on a daily basis. Be aware of competitors’ products and activity, communicating relevant information to the line manager. Have detailed knowledge and awareness of the fragrance market. Promote brand expertise in fragrance. Execute Business & Operations
Complete all personal paperwork accurately, legibly, and on time. Be aware of account and personal targets and key performance indicator targets. Closely monitor stock levels, following retailer guidelines, raising issues to the line manager. Offer creative ideas to generate new business, focusing on product launches and anniversaries. Be aware of and abide by Boutique rules and regulations. Deliver luxury service at all times, inviting customers back for a return appointment. Generate retail sales through the successful execution of in-store events and strengthen brand loyalty, focusing on fragrance. Make appropriate, personalized product and sample recommendations. Have a strong focus on link selling and the recruitment of new customers. Use confident communication and presentation skills when dealing with customers. Maximize selling during busy periods by traffic stopping. Develop the fragrance business to ensure gain in market share and increase counter and brand ranking. Show passion for people and products. Follow grooming guidelines to promote brand image. Maintain a clean and hygienic work area and adhere to hygiene rules. Ensure customer communication standards are met. Ensure all customers receive the highest level of service, completing all necessary steps of customer transactions. Leadership
Foster team spirit. Coach peers when appropriate. Lead by example. Share know-how and experience. Work effectively with colleagues in Boutique in the field and at head office. At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.
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Other EU work permit required:
Yes Job Reference:
00b6aba0c5b7 Job Views:
91 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
As a Fragrance Expert, you will have a true passion for fragrance and be able to talk confidently about the products on offer, providing luxury customer service. You’ll be target-driven and possess skills in traffic stopping and storytelling to enhance fragrance sales. Master Category Knowledge
Have a full understanding of all fragrance products and update the team’s product knowledge where necessary. Attend, engage, and participate in all brand training, and implement afterwards. Monitor Icon products on a daily basis. Be aware of competitors’ products and activity, communicating relevant information to the line manager. Have detailed knowledge and awareness of the fragrance market. Promote brand expertise in fragrance. Execute Business & Operations
Complete all personal paperwork accurately, legibly, and on time. Be aware of account and personal targets and key performance indicator targets. Closely monitor stock levels, following retailer guidelines, raising issues to the line manager. Offer creative ideas to generate new business, focusing on product launches and anniversaries. Be aware of and abide by Boutique rules and regulations. Deliver luxury service at all times, inviting customers back for a return appointment. Generate retail sales through the successful execution of in-store events and strengthen brand loyalty, focusing on fragrance. Make appropriate, personalized product and sample recommendations. Have a strong focus on link selling and the recruitment of new customers. Use confident communication and presentation skills when dealing with customers. Maximize selling during busy periods by traffic stopping. Develop the fragrance business to ensure gain in market share and increase counter and brand ranking. Show passion for people and products. Follow grooming guidelines to promote brand image. Maintain a clean and hygienic work area and adhere to hygiene rules. Ensure customer communication standards are met. Ensure all customers receive the highest level of service, completing all necessary steps of customer transactions. Leadership
Foster team spirit. Coach peers when appropriate. Lead by example. Share know-how and experience. Work effectively with colleagues in Boutique in the field and at head office. At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.
#J-18808-Ljbffr
