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About the role
Loss Prevention Partners protect Partners, customers and secure assets through efficient effective risk management and effective communication within their designated shops. This includes loss or damage to stock, loss of cash, and non compliance to process.
At a glance
Due to working regulations, applicants must be 18 years or over to apply.
The salary range for this role is set at £24,400 - £32,000
This position is a permanent full time contract (37.5 hours per week) and will work on a rota basis covering a variety of shifts, including evenings and weekends.
Responsibilities
As a Loss Prevention Partner (LPP) in our Profit Protection team, you will add value to the efficiency and profitability of John Lewis & Partners. In this role, you will:
Mitigate the risk of malicious harm to Partners and Customers; Manage shrinkage performance within budget and risk appetite. Investigate trends and report on key themes, thoroughly investigating shrinkage to protect our profit. Patrol the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour. Address all aspects of Shrinkage, including external and internal dishonesty, procedural failure, and administrative error. De-escalate conflict situations in the branch professionally. Raise awareness of all aspects of shrinkage by supporting and coaching fellow Partners.
Essential skills you'll need Strong communication skills Attention to detail/accuracy Good customer service skills
Desirable Previous experience in a loss prevention role Previous experience in a customer facing environment
Benefits of the Partnership and the role Excellent work life balance, including focus on well being and our market leading equal parenthood leave Policy Full time working holiday entitlement of 22 days holiday, plus bank holidays (increasing to up to 30 days based on length of service) Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay). Partnership discount in store and online once you complete three months Earning Membership. Simple cycle to work support scheme Access to exclusive hotels based in some of Britain's most beautiful areas.
Next Steps This role requires applicants to be over the age of 18. This role is subject to pre-employment screening: 5 year reference check, Basic Disclosure and 5 year financial probity. The application form consists of a CV upload followed by application questions. We occasionally close vacancies early in the event that we receive a high volume of applications. All successful candidates will have a DBS check carried out on them through a 3rd party registered body.
About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world.
#J-18808-Ljbffr
Due to working regulations, applicants must be 18 years or over to apply.
The salary range for this role is set at £24,400 - £32,000
This position is a permanent full time contract (37.5 hours per week) and will work on a rota basis covering a variety of shifts, including evenings and weekends.
Responsibilities
As a Loss Prevention Partner (LPP) in our Profit Protection team, you will add value to the efficiency and profitability of John Lewis & Partners. In this role, you will:
Mitigate the risk of malicious harm to Partners and Customers; Manage shrinkage performance within budget and risk appetite. Investigate trends and report on key themes, thoroughly investigating shrinkage to protect our profit. Patrol the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour. Address all aspects of Shrinkage, including external and internal dishonesty, procedural failure, and administrative error. De-escalate conflict situations in the branch professionally. Raise awareness of all aspects of shrinkage by supporting and coaching fellow Partners.
Essential skills you'll need Strong communication skills Attention to detail/accuracy Good customer service skills
Desirable Previous experience in a loss prevention role Previous experience in a customer facing environment
Benefits of the Partnership and the role Excellent work life balance, including focus on well being and our market leading equal parenthood leave Policy Full time working holiday entitlement of 22 days holiday, plus bank holidays (increasing to up to 30 days based on length of service) Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay). Partnership discount in store and online once you complete three months Earning Membership. Simple cycle to work support scheme Access to exclusive hotels based in some of Britain's most beautiful areas.
Next Steps This role requires applicants to be over the age of 18. This role is subject to pre-employment screening: 5 year reference check, Basic Disclosure and 5 year financial probity. The application form consists of a CV upload followed by application questions. We occasionally close vacancies early in the event that we receive a high volume of applications. All successful candidates will have a DBS check carried out on them through a 3rd party registered body.
About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world.
#J-18808-Ljbffr
