Manager, Cybersecurity Operations (Detection & Response)
Full-time McDonald's Office Location: International Office McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. As a Security Operations Manager, you will oversee day-to-day operations within the Security Operations program and report to the Senior Manager of Security Operations. You will manage security operations personnel, policy enforcement, security awareness, and aid your team in achieving operational goals. You will lead initiatives focusing on Global Cyber Security (GCS) defensive measures and incident response. You and your team will support the daily security operations and Incident Response processes by aiding and responding in the event of a crisis or urgent situation to mitigate immediate and potential cyber threats. The ideal candidate
for this managerial role should have the ability to lead and supervise a small team with limited oversight, displaying expertise in cybersecurity practices, cloud technologies, detection and response frameworks, and incident handling procedures (containment, eradication, recovery, and lessons learned). They should excel in adhering to and enforcing the use of established incident response playbooks and practices, possess an acute attention to detail, and collaborate effectively across global cross-functional teams. The candidate must have: Experience working in a security operations or incident response role A strong background in defensive measures and utilizing information from various sources to identify, analyse, and report network events. Expertise in leading resolution for security crises and urgent situations in security operations or incident response. Proficiency in computer networking concepts, protocols, and network security methodologies. A deep understanding of system and application security threats and vulnerabilities. Advanced knowledge of network attacks and their relationship to threats and vulnerabilities. Demonstrated skill in utilizing intrusion detection methodologies and techniques. Considerable experience providing oversight on common security operations principles and methods. Proven ability to lead and supervise a small team of analysts, providing guidance, support, and mentorship to enhance their skills and performance. Responsibilities: Provide leadership, professional development, and guidance to SOC staff and security operations team members. Align security operations day-to-day priorities with operational strategies. Enforce policy standards and strategies to ensure compliance with organizational policies. Manage multiple projects to create new services, improve procedures, or implement solutions to enhance SOC efficiency. Advise senior management on risk levels and security posture, providing cybersecurity recommendations based on significant threats and vulnerabilities. Gather, maintain, and analyse data to identify potential threats, vulnerabilities, and performance metrics related to SOC operations. Monitor and analyse system activity using security operations tools and analyse network alerts to determine possible root causes. Provide timely detection, identification, and alerting of attacks, intrusions, and misuse activities. Coordinate with stakeholders to validate network alerts and security events. Deliver technical documents, incident reports, findings from computer examinations, and situational awareness information to leadership. Review event escalations for accuracy and completeness and follow the organization's cyber incident response plan. Perform security operations and incident response trend analysis and reporting. Develop signatures for defense network tools in response to new or observed threats within the network environment. Desired Skills: Professional certification such as GIAC, GCIH, GCIA, ITIL. Familiarity with NIST Risk Management Framework and NIST Cybersecurity Framework, Cyber Kill Chain. Experience working with case management tools, SOAR, email security solutions, SIEM, and EDR technologies. Experience working with complex multinational companies and distributed business models. Experience developing automation through scripting languages such as Python. Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering. McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone.
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Full-time McDonald's Office Location: International Office McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. As a Security Operations Manager, you will oversee day-to-day operations within the Security Operations program and report to the Senior Manager of Security Operations. You will manage security operations personnel, policy enforcement, security awareness, and aid your team in achieving operational goals. You will lead initiatives focusing on Global Cyber Security (GCS) defensive measures and incident response. You and your team will support the daily security operations and Incident Response processes by aiding and responding in the event of a crisis or urgent situation to mitigate immediate and potential cyber threats. The ideal candidate
for this managerial role should have the ability to lead and supervise a small team with limited oversight, displaying expertise in cybersecurity practices, cloud technologies, detection and response frameworks, and incident handling procedures (containment, eradication, recovery, and lessons learned). They should excel in adhering to and enforcing the use of established incident response playbooks and practices, possess an acute attention to detail, and collaborate effectively across global cross-functional teams. The candidate must have: Experience working in a security operations or incident response role A strong background in defensive measures and utilizing information from various sources to identify, analyse, and report network events. Expertise in leading resolution for security crises and urgent situations in security operations or incident response. Proficiency in computer networking concepts, protocols, and network security methodologies. A deep understanding of system and application security threats and vulnerabilities. Advanced knowledge of network attacks and their relationship to threats and vulnerabilities. Demonstrated skill in utilizing intrusion detection methodologies and techniques. Considerable experience providing oversight on common security operations principles and methods. Proven ability to lead and supervise a small team of analysts, providing guidance, support, and mentorship to enhance their skills and performance. Responsibilities: Provide leadership, professional development, and guidance to SOC staff and security operations team members. Align security operations day-to-day priorities with operational strategies. Enforce policy standards and strategies to ensure compliance with organizational policies. Manage multiple projects to create new services, improve procedures, or implement solutions to enhance SOC efficiency. Advise senior management on risk levels and security posture, providing cybersecurity recommendations based on significant threats and vulnerabilities. Gather, maintain, and analyse data to identify potential threats, vulnerabilities, and performance metrics related to SOC operations. Monitor and analyse system activity using security operations tools and analyse network alerts to determine possible root causes. Provide timely detection, identification, and alerting of attacks, intrusions, and misuse activities. Coordinate with stakeholders to validate network alerts and security events. Deliver technical documents, incident reports, findings from computer examinations, and situational awareness information to leadership. Review event escalations for accuracy and completeness and follow the organization's cyber incident response plan. Perform security operations and incident response trend analysis and reporting. Develop signatures for defense network tools in response to new or observed threats within the network environment. Desired Skills: Professional certification such as GIAC, GCIH, GCIA, ITIL. Familiarity with NIST Risk Management Framework and NIST Cybersecurity Framework, Cyber Kill Chain. Experience working with case management tools, SOAR, email security solutions, SIEM, and EDR technologies. Experience working with complex multinational companies and distributed business models. Experience developing automation through scripting languages such as Python. Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering. McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone.
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