Managing Director - phs Compliance We have an exciting opportunity for a dynamic, entrepreneurial individual to lead and grow our Compliance business.phs Compliance is a leading provider of safety testing services across a range of clients including commercial real estate, facilities management, retail, hospitality, emergency services and defence infrastructure. As the Managing Director you will have full
responsibility for strategy, operational, sales, marketing, and profit and loss (P&L).The key challenge is to continue to grow the business while improving margin and profitability, and delivering excellent service. Attaining or maintaining market leadership, forecasting and maintaining optimal resources, improving workflow efficiency, leveraging
national density to achieve economic advantage and continuing to develop customer experience as a key point of difference. You will have ownership of the whole agenda from setting the strategy to making sure it’s delivered.We’re looking for an experienced business leader with proven experience of running and growing a national testing and inspection business. You will have real energy and the ability to work at pace within a high volume/low value transactional business, enthusiasm
and a passion for great customer service and people development. The culture created in the last few years has been centred around "right people in the right role", which has delivered high levels of employee engagement. It’s a fantastic job for the right
candidate and potentially the perfect platform for further growth within the Group. RESPONSIBILITIES
Strategy Implementation The creation and delivery of the business’ 3 Year business growth plan. Understanding the market the business operates in (including competitors) to drive effective growth strategies alongside exceptional service delivery. Developing new services to customers which deliver good, sustainable returns. Sales, digital and marketing Drive year on year growth and deliver sales objectives. Setting the sales strategy and ensuring the sales team deliver against sales targets. Devising and implementing marketing plans with support from Group Marketing, including digital marketing activity. Setting and delivering pricing expectations to drive optimal growth and improved profitability. Customers Build long term customer relationships based on the delivery of quality products and service. Grow and develop customer accounts through cross-selling strategies increasing share of wallet, retention rates and gap analysis. Operations Ensuring operational activity is run efficiently and effectively to fulfil customer requirements. Establishing and ensuring delivery of effective service measures and KPIs so operational service can be effectively assessed, and issues can be identified and addressed. Build a good understanding of the legal, regulatory and safety requirements of the business and its products and services. Achieve operational efficiency through effective scheduling and routing of work. Financial Management Set annual budgets and deliver periodic trading updates and reporting weekly and periodically. Provide accurate financial forecasts and identify areas of improvement whilst ensuring robust control measures are in place. General Management Oversee and manage all the functions across the business unit, ensuring that all departments are resourced effectively and appropriately and that the organisational structure is optimum for the business need. Develop and manage appropriate business KPIs which are then used to drive business performance. Deliver accurate periodic reporting to the Group MD of Specialist Businesses. Lead, inspire and develop the performance and potential of the team, setting clear objectives, allocating work appropriately, developing effective ways of working and ensuring that individuals and the team operate effectively. Create and develop an improved and efficient customer experience within back-office functions. The ideal candidate: Successful track record of general management and P&L responsibility as an MD. Equally comfortable delivering operations, logistics and sales. Proven ability to set and implement strategy. Experience running a logistics and services business within the B2B sector. Proven Strong and demonstrable experience of delivering business growth - strong sales and business development focus. Proven ability in setting and implementing pricing strategies. Excellent people skills and a proven track record of delivering substantial organisational change. Your strengths: Dynamic entrepreneurial business leader able to drive success through demonstrating passion and knowledge for the business and its future. Innovative and creative approach. Excellent communicator, both verbally and written with ability to influence others at all levels. A determination to drive outstanding results. A positive energy and the ability to find solutions. Ability to work at pace and deliver high quality results, both yourself and your team. Continuous improvement mindset Strong leader able to quickly build respect and commitment. Excellent attention to detail and able to see the wider business picture. Calm and focused under pressure. You’ll benefit from: A competitive salary and bonus structure Company car / car allowance 31 days holiday (23 days holiday plus bank holidays) Buy / Sell holiday scheme Real savings through amazing employee discounts with phsPerks.com Further savings with our phs Direct Online shop Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
responsibility for strategy, operational, sales, marketing, and profit and loss (P&L).The key challenge is to continue to grow the business while improving margin and profitability, and delivering excellent service. Attaining or maintaining market leadership, forecasting and maintaining optimal resources, improving workflow efficiency, leveraging
national density to achieve economic advantage and continuing to develop customer experience as a key point of difference. You will have ownership of the whole agenda from setting the strategy to making sure it’s delivered.We’re looking for an experienced business leader with proven experience of running and growing a national testing and inspection business. You will have real energy and the ability to work at pace within a high volume/low value transactional business, enthusiasm
and a passion for great customer service and people development. The culture created in the last few years has been centred around "right people in the right role", which has delivered high levels of employee engagement. It’s a fantastic job for the right
candidate and potentially the perfect platform for further growth within the Group. RESPONSIBILITIES
Strategy Implementation The creation and delivery of the business’ 3 Year business growth plan. Understanding the market the business operates in (including competitors) to drive effective growth strategies alongside exceptional service delivery. Developing new services to customers which deliver good, sustainable returns. Sales, digital and marketing Drive year on year growth and deliver sales objectives. Setting the sales strategy and ensuring the sales team deliver against sales targets. Devising and implementing marketing plans with support from Group Marketing, including digital marketing activity. Setting and delivering pricing expectations to drive optimal growth and improved profitability. Customers Build long term customer relationships based on the delivery of quality products and service. Grow and develop customer accounts through cross-selling strategies increasing share of wallet, retention rates and gap analysis. Operations Ensuring operational activity is run efficiently and effectively to fulfil customer requirements. Establishing and ensuring delivery of effective service measures and KPIs so operational service can be effectively assessed, and issues can be identified and addressed. Build a good understanding of the legal, regulatory and safety requirements of the business and its products and services. Achieve operational efficiency through effective scheduling and routing of work. Financial Management Set annual budgets and deliver periodic trading updates and reporting weekly and periodically. Provide accurate financial forecasts and identify areas of improvement whilst ensuring robust control measures are in place. General Management Oversee and manage all the functions across the business unit, ensuring that all departments are resourced effectively and appropriately and that the organisational structure is optimum for the business need. Develop and manage appropriate business KPIs which are then used to drive business performance. Deliver accurate periodic reporting to the Group MD of Specialist Businesses. Lead, inspire and develop the performance and potential of the team, setting clear objectives, allocating work appropriately, developing effective ways of working and ensuring that individuals and the team operate effectively. Create and develop an improved and efficient customer experience within back-office functions. The ideal candidate: Successful track record of general management and P&L responsibility as an MD. Equally comfortable delivering operations, logistics and sales. Proven ability to set and implement strategy. Experience running a logistics and services business within the B2B sector. Proven Strong and demonstrable experience of delivering business growth - strong sales and business development focus. Proven ability in setting and implementing pricing strategies. Excellent people skills and a proven track record of delivering substantial organisational change. Your strengths: Dynamic entrepreneurial business leader able to drive success through demonstrating passion and knowledge for the business and its future. Innovative and creative approach. Excellent communicator, both verbally and written with ability to influence others at all levels. A determination to drive outstanding results. A positive energy and the ability to find solutions. Ability to work at pace and deliver high quality results, both yourself and your team. Continuous improvement mindset Strong leader able to quickly build respect and commitment. Excellent attention to detail and able to see the wider business picture. Calm and focused under pressure. You’ll benefit from: A competitive salary and bonus structure Company car / car allowance 31 days holiday (23 days holiday plus bank holidays) Buy / Sell holiday scheme Real savings through amazing employee discounts with phsPerks.com Further savings with our phs Direct Online shop Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more.
