Market Financial Center Manager - Philadelphia Market
Apply locations Bryn Mawr time type Full time posted on Posted 3 Days Ago job requisition id 25000157 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. Responsibilities:
Develops talent, including proactive sourcing of candidates Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coaching Creates a world-class client experience environment Manages market-level initiatives prescribed by market leaders Drives operational excellence by engaging employees on business strategy Manages organizational priorities and effective execution Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Breaks down barriers to create a more inclusive environment that supports company D&I goals Challenges end-to-end process efficiency and effectiveness, champions data-driven decision-making and removes obstacles to optimize operations Contributes to enterprise strategy and influences messaging to connect team contributions to business purpose, results, and success Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization Coaches to sustain and elevate organizational performance while differentiating to ensure pay for performance Efficiently allocates and manages resources across the organization to drive short and long-term profitability Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage Skills:
Customer Service Management Performance Management Coaching Customer and Client Focus Talent Development Risk Management Sales Performance Management Business Operations Management Recruiting Result Orientation Referral Management Leadership Development Inclusive Leadership Prioritization Problem Solving Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:
1st shift (United States of America) Hours Per Week:
40
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Apply locations Bryn Mawr time type Full time posted on Posted 3 Days Ago job requisition id 25000157 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve their financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness. Responsibilities:
Develops talent, including proactive sourcing of candidates Manages client traffic, engaging and appropriately routing clients, and fostering client retention Manages business results through formalized management routines and coaching Creates a world-class client experience environment Manages market-level initiatives prescribed by market leaders Drives operational excellence by engaging employees on business strategy Manages organizational priorities and effective execution Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Breaks down barriers to create a more inclusive environment that supports company D&I goals Challenges end-to-end process efficiency and effectiveness, champions data-driven decision-making and removes obstacles to optimize operations Contributes to enterprise strategy and influences messaging to connect team contributions to business purpose, results, and success Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization Coaches to sustain and elevate organizational performance while differentiating to ensure pay for performance Efficiently allocates and manages resources across the organization to drive short and long-term profitability Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage Skills:
Customer Service Management Performance Management Coaching Customer and Client Focus Talent Development Risk Management Sales Performance Management Business Operations Management Recruiting Result Orientation Referral Management Leadership Development Inclusive Leadership Prioritization Problem Solving Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:
1st shift (United States of America) Hours Per Week:
40
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