Marketing Services Advisor
Location : Hybrid / Leicester - 2 days per week in Leicester office
Salary : £24,000 per annum + Benefits!
Contract Type : 12 month fixed term contract, Full Time
What We Can Offer You : Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources!
Why Do We Want You?
We're looking for a detail-oriented Marketing Services Advisor to delight the customer with timely delivery of quality MS products.
Specifically, the design and implementation of new and the upgrading of existing client websites, but also the production and delivery of other MS products.
Job Purpose, Tasks, and Responsibilities
You will be responsible for:
Handling design briefs for new and upgrading of existing client websites
Delighting the customer in all aspects of the production and delivery of all other MS products
Dealing with technical queries on websites
Liaising with the editorial team and Accsys to create a content wireframe, approved by the client
Supporting clients with website going live and queries
Post social media product posting, create the renewal on a spreadsheet, work with Social Pilot, Facebook, LinkedIn, and Twitter
Ensuring products are exactly to the clients' specifications
Excelling customer delight in the timely delivery of MS products
Support the delivery of the TaxApp. Ensure it is live, apply updates, ensure content pull-throughs
Run digital data for the design team / Run suppress lists for marketing mailshot campaigns
Create HTML and plain text files for monthly products
What's the Best Thing About This Role?
You will be working in a fast-paced, forward-thinking team who have a passion for providing high customer service and strong client relationships.
You'll also have the opportunity to collaborate with internal Marketing, Sales, and Design teams on products that you will be offering your clients.
What's the Most Challenging Thing About This Role?
This is a busy and fast-paced role, and you will need to be highly organized and able to prioritize with strong communication skills.
You will be joining the team as they enter into a digital transformation as new systems will be introduced, which, in turn, will create new processes and ways of working for you to take on board.
What We're Looking For
To be successful in this role, you must have the ability to:
Gain knowledge of the MS products and the delivery methodology
Gain knowledge of the input requirements to support excellent product production on time, every time
Demonstrate strong time management skills
Be able to competently use Salesforce for reporting to monitor the progress of products
To be successful in this role, it would be great if you have:
Experience in the accounting industry
Experience of providing customer service and building client relationships
Knowledge of Salesforce
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.
About Us
Mercia, part of Wilmington plc, provides expert-led, professional training solutions across multiple industries.
With a commitment to integrity, inclusivity, and professional development, we're dedicated to helping individuals and businesses achieve their highest potential. Wilmington plc is a global organization driven by shared values and a culture of support and respect.
Find What You're Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us to achieve more in your career, with mutual respect, support, and fair rewards.
Click on “APPLY” today!
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