Master Vehicle Technician- Portsmouth Audi

Benefits for a Portsmouth Audi Technician Include: Potential annual bonus of £18,396 State of the art, new build stand alone aftersales facility Established and stable management team Manufacturer training programme Industry leading onboarding and induction programme One diagnostic machine per technician 25 days annual leave plus Bank Holidays Company pension FREE parking Multi-million-pound state of the art facilities Built in toolboxes with a sleek modern look JOB PURPOSE Department/Business/Location: Service Reports to: Workshop Controller and Aftersales Manager Direct Reports: None KEY RESPONSIBILITIES This Job Description is not contractual, and the content may be updated at any time. To maintain skill levels and full awareness of all technology and repair methods used in the vehicle range, attending relevant training when required. Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Carry out routine repairs and servicing to the highest standards and to the appropriate specification. Adhere to manufacturer and dealer quality standards. Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements. Complete high quality vehicle health checks and videos in a timely manner. Where requested, be proactive in preparation for the customer visit, including working with the parts department to pre order any parts or tools required. Talk directly to customers with appropriate concerns and ensure that all work is carried out in full and followed up until resolved. To be fully conversant with all manufacturer’s technical literature and information bulletins and ensure that this information is cascaded to the team. Assist the ASM in identifying training and development needs within the workshop team. Liaise with Workshop Controller/Aftersales Manager to quality control work as requested. To coach and develop other technical team members within the workshop. Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools. Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies. Skills & Requirements Essential Manufacturer Level 4 certification or equivalent. Relevant NVQ / IMI Light vehicle maintenance qualification. Highly skilled in fault diagnosis. Smart appearance. Competency in numeracy, literacy and IT. Full UK driving licence. Excellent communication and interpersonal skills. Experience Desirable Main dealer experience. Manufacturer training and qualifications Hybrid and BEV experience and qualifications The Harwoods Way Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement. We Treasure our people and our customers. We challenge ourselves to grow & improve. We grab responsibility. We run in the same direction as one team. We inject energy and fun into our work. We are a top 30 automotive dealer group, as ranked by annual turnover on AM100. We operate across 6 counties in the South East of England. With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme. Job Type: Permanent Pay: £40,934.00-£59,330.00 per year Benefits: Company pension Free parking Referral programme Schedule: Monday to Friday Weekend availability Work Location: In person Reference ID: Master Technician- Portsmouth Audi

#J-18808-Ljbffr