The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will be the point of contact for all administrative issues relating to patients' pathway of care, working alongside consultants and cancer nurse specialists as well as Trusts.
Interview Date - TBC
Main duties of the job The post holder is responsible for tracking the progress of cancer patients through care services (e.g. Radiology and Pathology) and core services (e.g. Health Records). They will co-ordinate Multidisciplinary Team (MDT) meetings to facilitate the provision of care and core services. They will provide administrative support to these meetings, ensuring that all relevant information is available to enable clinical decisions to be made and recorded according to evidence-based protocols. This role also involves working closely with consultants. You will need to have excellent people skills, excellent communication skills, enjoy working in a busy, challenging environment, have a positive approach to change, and possess excellent IT skills.
About us Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital, is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres, and in people's homes. Our experienced district nursing teams, Allied Health Professionals, and community matrons look after people of all ages across Croydon, and our Children's Hospital at Home cares for children with long-term conditions without them having to come to the hospital.
Across the NHS, everyone is working hard to meet growing demand, and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation, and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff, as well as offering access to a range of core skills training and professional development.
Job responsibilities Please see attached document for details of the job description and main responsibilities.
Once we have received a sufficient number of applications, the post will close.
Person Specification EDUCATION AND QUALIFICATIONS
GCSE Level Maths and English (Grade AC) or equivalent.
KNOWLEDGE AND UNDERSTANDING
Good knowledge of Microsoft products - Word, Excel, Access, and PowerPoint.
Ability to understand and analyse waiting time data.
Good knowledge of a range of database tools including Patient Administration System (PAS).
EXPERIENCE
Experience of working in an administrative capacity within a hospital environment.
Experience preferably gained within a clinical hospital role.
SKILLS/ABILITIES
Communication Skills: The ability to communicate verbally in a polite, clear, and effective way, both face to face and on the telephone.
Interpersonal Skills: The ability to deal effectively with a wide range of people (e.g. medical/nursing staff, managers, medical secretaries) in a helpful manner, and to be willing and able to work as part of a team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£31,081 to £33,665 a year pro rata per annum Incl. of HCAS (outer)
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