Med Info Customer Experience Specialist, Tadworth

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Full time
Location: Tadworth
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Job offered by: TN United Kingdom
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Social network you want to login/join with: Med Info Customer Experience Specialist, Tadworth

Client:

CK Group Location:

Tadworth, United Kingdom Job Category:

Customer Service EU work permit required:

Yes Job Reference:

21214da567f2 Job Views:

7 Posted:

22.01.2025 Expiry Date:

08.03.2025 Job Description:

Med Info Customer Experience Specialist CK Group are recruiting for a Medical Information Associate, to join a company in the Pharmaceutical industry, at their site based in Tadworth, on a contract basis for 6 months. Medical Information Associate Role: Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines. Identify and report adverse events and product quality complaints within required timelines. May support a therapeutic area team with secondline activities including escalation management and content creation. Degree in a life science/healthcare field required. Previous experience of medical information or relevant work experience, preferred. Customer Service experience, preferred. Strong oral and written communication skills. Understanding of the regulatory and compliance issues relating to the medical function. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is based at our client's site in Tadworth.

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