Complete product and therapy area training; become familiar with the SmPCs for the product(s) assigned to; keep up-to-date on therapy area and product knowledge. Follow client instructions and processes for managing inquiries, and developing Global Response Documents (GRD) within the required timelines. Using systems to manage inquiries and all aspects of response document development and approvals. Monitor inquiry inbox/system for inquiries escalated to the Global team; monitor email inbox for inquiries to be handled as briefed by the client. Undertake appropriate literature searches (within PubMed; EMBASE; Google Scholar). Define the scope of the literature search and identify appropriate keywords accordingly to address the inquiry topic. Critically evaluate literature search results. Identify key references of relevance to the inquiry; where applicable, critically evaluate additional references cited within these key references. Critically assess content of each reference to identify the key information and data of relevance to the inquiry. Draft GRDs de novo, update expired documents in line with the latest version of the Style Guide and GRD template. Qualifications and Experience:
Degree in life science, pharmacy or proven equivalent experience. Experience working in Medical Information. Writing experience in a pharmaceutical/healthcare/med comms setting. Ability to interpret and analyse clinical/scientific data. Excellent verbal and written communication skills. Ability to demonstrate a high level of accuracy and attention to detail. A strong commitment to providing high-level client service and delivering results. Good working knowledge of Microsoft Word, PowerPoint and Excel. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements. At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
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